Performs wide range of duties that require confidentiality, diplomacy, sound judgement, and analytical decision making. Manages high-level administrative support for the Office of the Executive Vice Chancellor and Chief Operating Officer including projects, events, and relations with campus and university senior management, faculty, visitors, corporate and hospital partners, community stakeholders, and government partners.• Serve as primary contact between the EVC/COO and Office of the President, 15 operational units, Vice Chancellors, Deans, Chairs, faculty, Trustees, & governmental organizations.• Manage calendar; coordinate and facilitate face-to-face and virtual meetings for EVC/COO.• Independently evaluate and set priorities.• Organize events. • Arrange multifaceted domestic and international travel.• Reconcile expense reports. • Prepare agendas, reserve and arrange meeting locations.• Maintain files, create announcements and PowerPoint presentations; coordinate mass mailings.• Arrange catering for groups of various sizes.

Executed day-to-day office operations within the Global Headquarters of the world's largest fiber-based, pulp and paper company. Simultaneously supported up to 3 vice presidents and several directors.• Liaison between Manufacturing Vice Presidents, C-suite, directors, staff, and global mill systems.• Managed complex and frequently changing domestic and international travel.• Built and maintained strong relationships and support for management personnel within the containerboard manufacturing mill system. • Organized and facilitated meetings with budgets up to $500,000 locally, nationally, and abroad.• Managed expenses and expense reporting for Vice Presidents and manufacturing staff.• Arranged and facilitated interviews and travel for internal and external candidates. • Tracked and reported Environmental, Health, and Safety incidents through IRIS and EPS.• Executed teambuilding events to ensure positive employee morale.• Streamlined 1:1 career development process, resulting in increase to overall Employee Engagement Survey results.

Liaison between Regional Vice President (RVP), corporate, insurance, and vehicle repair accounts, senior management, and staff employees. Managed multiple projects simultaneously for the West Tennessee region, while utilizing good judgment, excellent organizational and critical thinking skills. • Created and distributed regional, executive-level communications.• Designed regional PowerPoint presentations for local, state-wide, and corporate meetings.• Originated and distributed weekly, monthly, quarterly, and annual reports to 200+ regional employees.• Tracked and reported employee performance through internal databases.• Restructured employee performance reporting methods, creating a streamlined promotion process that was implemented state-wide.• Developed and implemented standardized payroll procedures to ensure proper time-keeping behaviors in PeopleSoft which decreased employee error and reduced personnel expenses.• Organized & facilitated regional meetings; managed budgets, hotel, & travel arrangements for all participants.• Conducted operations for every aspect of annual fundraising events which included meeting/exceeding projected participation and financial targets, obtaining donations through marketing, securing players and sponsors; increased profits to charity by 60% first year and 150% second year.• Planned and managed all aspects of employee and account receptions, luncheons, dinners, parties, and promotional activities.

Executed every phase of high-volume recruiting and hiring process for over 30 branch locations in west Tennessee, northeast Arkansas, and various parts of Mississippi.• Tracked and forecasted staffing needs for full-time Management Trainee positions and part-time internship and vehicle detailer positions.• Attracted top talent by promoting career opportunities through college recruiting, career fairs, employee referral program, internet, networking, and receptions.• Conducted pre-screening, behavioral interviews, background checks, and hiring.• Facilitated new hire orientations and onboarding.• Developed and implemented programs to increase employee retention.• Conducted state-wide training, educating upper management on hiring best practices.• Controlled recruiting costs and managed hiring budget.• Created internship program resulting in 80% conversion.