• Manage the activities related to the design, development, testing and implementation of software applications and mobile. • Develop and evolve roadmaps for applications and mobile.• Manage project delivery, maintenance, and support of applications. • Ensure that development projects meet business requirements and goals, fulfill end-user requirements, and identify and resolve systems issues. • Review and analyze existing application effectiveness and efficiency. • Research and make recommendations on software products and services in support of procurement and development efforts • Collaborate with analysts and the development team in testing of new software programs and applications.• Manage and provide direction for the development team in support of business operations. • Provide technical leadership to analysts and the development team. • Develop and maintain application related metrics.• Collaborate with functional areas to launch products on time and within budget.• Lead communication with stakeholders regarding product goals and progress made.• Translate business priorities into implementable actions.• Lead design and review sessions with technical and business staff.• Coach and mentor staff members, including conducting performance reviews.

• Lead operational support for applications and identified problems and solutions. • Assisted in developing and providing end user training. • Responsible for scheduling and prioritizing application releases. • Responsible for tracking and measuring compliance. • Managed testing cycles, including test plan creation, development of scripts and co-ordination of user acceptance testing.• Documented business processes and analyzed procedures to see that they would meet changing business needs.• Assessed the impact of current business processes on users and stakeholders.

• Responsible for identifying problems and solutions and assisting end users with online capabilities and data lookups • Researched and resolved issues regarding data integrity• Documented business processes and analyzed procedures to see that they met changing business needs.• Assessed the impact of current business processes on users and stakeholders.• Mapped current processes and offered recommendations for improvements.• Reviewed files, reports and other documents to obtain information and respond to requests.