Brandy Riddick Email & Phone Number

Richmond, Virginia Area

• Responsible for accurate and timely generation and posting of claims.
• Responsible for correcting claims as needed.
• Responds to billing inquiries from internal and external customers.
• Provides monthly estimates of unbilled activities.
• Maintain adequate accounting files for assigned billing areas.
• Responsible for entering accurate Purchase of Service Orders into the EHR system.

• Patient Access Manager of 7 locations;
• Responsible for overseeing the hiring process of potential field employees
• Responsible for training all new hires
• Monitors department registrars
• Performs quality checks on registered accounts
• Educates staff on process and changes

• Responsible for analyzing accounts to verify appropriated charges, modifiers, ICD-9 coding and other required billing elements
• Filing of primary, secondary and tertiary claims
• Analyzing accounts to determine appropriate follow-up approaches for effective resolution
• Ensuring appropriate billing elements are correct per the payors recommendation for rebilling the claim
• Performing follow-up collections on self-pay, charity, financial assistance, and attorney payments
• Reviewing accounts for appropriate adjustments and write-off