Providing Support to those currently maneuvering through their own recovery with addiction, mental health or personal trauma.

Supervised 7 AmeriCorps Volunteers Serving at Non-Profits throughout the state of Idaho. Plan VISTA required Events.Assisted with Project Proposal development and implementation.Assisted Project Supervisors with recruitment, interviews, selection and orientation of all new members.On-going communication with each VISTA member to assure project success, answering questions or resolving problems as they occured.Coordinated training interests and opportunities for each member relevant to their project goals.Arranged and coordinated monthly meetings for all VISTA members; invite other local Corporation for National & Community Service (CNCS) members to attend. Assisted members with and coordinated monthly reports from each member for their projects.Assured that all required reports and documents are filed for each United Way Project. Assisted Director with quarterly and yearly progress reports for CNCS in eGrants.Developed and implemented a communication plan for information sharing, peer learning, resource identification and development to increase the capacity of each VISTA member to successfully complete their projects.Network With other local Non-Profits to create Partnership/Collaborated relationships.Volunteer Recruitment, retention, training, tracking, and appreciation.Created, developed and maintained database.Performed Supervisory/Management duties; Scheduling, trainings, created required reports, monitored project quality assurance measures established by CNCS. Supported and provided resources to the Vista Volunteers for professional and personal needs as they would arise.

Developed/implemented goals and objectives for the volunteer program which reflected the mission of the organization. While creating projects/objectives to maintain growth for both the Organization and the volunteer. Oriented volunteers to increase their understanding of the organization, its clients, its services.Developed training program for new volunteers.

/ Washington Reading Corps, Adams Elementary Reading Tutor Spokane, WADeveloped a Literacy Program for grades 2-5. Routinely assessed the growth of each child. Collaborated with the staff to prepare lesson plans. Provided graphical results of all compiled data to the Administrator and Staff.

Accepted, sorted and distributed donations to internal and external community services. Creatively merchandised goods. Performed organizational and janitorial task to maintain the store and stockroom.

Customer Service, Data Entry, Breakdown of Benefits. Claims Status, Problem Resolution, Billing Corrections, Had to access up to 30 screens while maintaining a minimal call time.

Answered multi-lined phones; routed calls to appropriate destination, Specimen processing, Prepare Specialized testing to be sent out. Veni-Puncture Properly obtained specimens for required testing.

Answered multi-line phones, routed calls to proper destination. Data entry, Dispatched pick/up and deliveries, lab orders, results to appropriate courier run. Prepared documentation for lab orders and patient files.