Brandy Santos Email & Phone Number

United States

Gulfport, Mississippi

Gulfport, Mississippi

Gulfport, Mississippi

Oversees consumer loan activity within a branch with a mid-size loan portfolio.Responsible for achieving loan gain and profit objectives as well as reducing the amount ofdelinquent loans.Contributes to the development of processes and procedures.Business development including introducing clients to new products and services.Developing qualified employees for upward mobility.Completing weekly progress reports and maintaining daily/weekly reports.Performs file maintenance and account changes.

Bay Saint Louis, Mississippi

Responsible for all daily operations including but not limited to collections attempt, marketingand loan approvals.Assists in the management of the loan operations team.Implements processes and procedures to maintain accuracy and completeness of documentation.Providing counseling to borrowers as needed

1227 Pass Rd, Gulfport Ms 39501

As area supervisor I was responsible for all daily operations, collections, loan approvals, and marketing for my branch as well as overseeing the daily operations of 7 other branches. I always try to provide the best level of customer service possible by treating each customer the way I would like to be treated as well as hiring and training individuals with that same level of customer service. I was also responsible for auditing each branch and making sure policies and procedures were being followed properly throughout my area.

909 Pass Rd, Gulfport Ms 39501

As branch manager I was responsible for the training of all new employees, promoting our business, cash handling, loan processing and collections. I absolutely loved what I did and I got offered a position with my current employer that let me continue the same type of work on a larger scale.

520 E Pass Rd , Gulfport Ms 39507

I was responsible for cash handling, processing loans and making collection calls through out the day. When processing a new loan I would have to review their credit and debt to income ratio and make them a loan based on those factors.