Department Secretary And Clerical Coordinator
Davenport, Iowa, United States
As a department secretary, I coordinated the clinic's front office activity to ensure completion of all clerical and billing duties. In charge of insurance verifications, preauthorization, phones, customer service, and more. After being promoted to coordinator, I coordinated all front desk duties and personnel at each of the outpatient physical therapy clinics. I was in charge of department denials, creating standard work, time-off organization, and more.