District Manager
CurrentMay 2021 to PresentI oversee 8 locations. 2 of those locations are in Florida. As a District Manager i have the overall responsibility for the people, processes and operations of multiple restaurants in Ohio and Florida. As the District Manager I drive performance in each restaurant by training and coaching RGM, goal setting, supporting teams with problem solving and process improvement, setting standards, and recognizing and rewarding managers and hourly team members.Essential Job Functions: Ensure all restaurants in his/her district achieves both financial commitments and guest satisfaction goals. Provide leadership by working with each RGM to deliver revenue (encouraging a top line orientation through operational focus) and profit (utilizes available reporting to identify opportunities) Accountable for the on-boarding, coaching and training of all RGM, SAMS, and Shift Managers.I monitored on-boarding and training processes for all other hourly team members. Aggressively develops and maintains RGM and SAM staffing levels, commits to both the internal and external selection processes, and maintains focus on succession planning and team development. I have the authority to hire, fire and discipline (or participate in those decisions) Maintains unwavering execution of safety, health and security standards for all restaurants Proactively addresses current and possible "employee relations" concerns.Provides guidance and resolution for all "employee relations" matters that do not involve discrimination and/or harassment claims. Works closely with COO and HR to resolve discrimination and harassment claims. Exhibits ownership, along with RGM, of all facility and R&M issues
