Brandy Stewart Email and Phone Number

Assisted with the implementation of the IT Supplier Performance Management Office (SPMO). Assisted with the creation and implementation of quarterly, semi-annual, and annual vendor reviews for the ~$80MM IT Department based on spend, risk level, and performance. Collaborated on establishing new and improving current vendor relationships. Assisted and lead RFx events and pricing negotiations, collaboratively saving ~$7.3MM across the IT Organization. Provide and maintain governance for vendor policy and process adherence. Develop and execute change management strategies, driving end user acceptance. Partner with key stakeholders and functional leaders to align business strategies, outcomes, and goals. Create, maintain, and implement adoption of IT VMO processes, contract lifecycle management tools, Purchase Orders, and Invoice processes. Develop, influence, and maintain strong vendor relationships. Collaborate with functional stakeholders and department leadership to understand business and project requirements, needs, use cases, project intake, and scope to ensure proper process and approvals are obtained. Partner with internal departments including Risk, HR, Information Security, and Legal to facilitate reviews of contracts. Subject Matter Expert within IT VMO department, including CLM, Operations and Supplier Performance. Create, maintain, and implement proper contract workflow, invoice approval workflow, reporting and metrics management, and project and RFx workflow. Develop, maintain, and automate reports, models, KPIs, and related dashboards. Assist and facilitate RFx (RFI, RFP, RFQ) events including creating templates, timelines, coordinating with key stakeholders and vendors, process governance, and awards or non-selection letters. Assist and manage vendor escalation mitigations. Assist and support change management including business testing, user acceptance, go-live support, business readiness, change resistance, and solution adoption.

Identify friction and pain points within the business to update and support documentation. Create business future state models, process flows, flow maps. Support and implement adoption of business relationship management process. Develop and maintain strong vendor relationships. Cost reduction analysis and implementation. Subject Matter Expert within IT VMO departmental areas. Contract process management, purchase order and invoice workflow, reporting, metrics management, and oversee staff augmentation program. Develop and automate reports, models, KPIs, and related dashboards. Design, maintain, and facilitate RFx event lifecycle. Assist with Quarterly Business Reviews, supplier relations, vendor spotlight townhalls, IT wide lunch and learns. Ensure best practices of applications by researching current technologies to ensure optimal performance of applications in the VMO. Build, maintain, and facilitate training and communications within the VMO, IT and business wide stakeholders.

Contract administration support including maintaining and processing new contract requests. Create, review, and negotiate contracts. Onboarding of new vendors. Assist with annual renewals. Assist with M&A and divestiture activities, including supporting the IT VMO department in the divestiture of White Cap from HD Supply. Create and maintain Oracle Purchase Orders. Create and maintain invoice process within the IT VMO and Oracle.

Coordinate project schedules, materials, and resources. Consulting with clients to identify and define project requirements, schedule, scope, and objective. Maintain open and frequent communication to ensure client’s needs are met throughout the lifetime of a project. Light technical troubleshooting with clients. Open and maintain support tickets to ensure client satisfaction. Material review and purchasing. Coordinate technical support appointments to resolve client problems. Completed support invoicing for clients after completion of a ticket.