Leads the organization's People & Culture functions across the enterprise and is responsible for setting the human capital strategy for over 7,000 associates.

Alliance Data rebranded in March 2022 to become Bread Financial

Directed, developed, assessed, implemented, and evaluated comprehensive human resources team plans and ensured program alignment with Retail goals and business needs. Ensured that the HR department goals were in the best interest of the business unit while properly assessing and utilizing associate talent to achieve these goals. Customized and ensured flawless delivery of client group HR team strategic support activities. Managed a team of HR professionals to drive the strategic support needs of the business. Created a vision for the growth and development of team members and managed HR support resources for Department needs. Determined what changes should be implemented with regard to organizational responsibilities, talent acquisition, talent management, leadership skills and culture. Served as a Leadership 360-degree feedback coach to the management staff and a facilitator for various development initiatives. Designed and directed the process to manage and facilitate initiatives and experiences that led associate engagement and maximized organizational effectiveness. Created a vision with the management team to implement strategies to meet business objectives. Counseled Managers, Directors, and Vice Presidents on policy, procedure and practice interpretation and compliance. Directed the HR Team on the process of creating problem-solving strategies that addressed the one-of-a-kind, complex or less frequent associate relations issues (e.g. sexual harassment, discrimination) while ensuring consistent support with established HR policies, procedures and applicable laws. Advised management team members on escalated associate relations topics. Coached management team in appropriate intervention and resolution of associate relations by using progressive coaching techniques.

Led the development and administration of the company’s Human Resources team, which supported nearly 8,800 associates across 14 locations. This included recruiting and hiring, training and development, compensation, associate services and LivingWell programs.