With over 15 years of IT Project Management experience, I am a Senior Software Product Manager. I hold two certifications as a SAFe product owner and product manager, which demonstrate my skills and knowledge in agile methodologies, product development, and stakeholder management. I have a strong background in IT project management, having previously worked as an IT project director at Kepro and eQHealth Solutions, where I led multiple projects, such as implementing a new claims processing system, migrating data to a cloud-based platform, and developing a web-based portal for customers. I am proficient in customer service, Microsoft Office, and insurance.