Leading 12 Retail Managers with 120-130 part time employees with roles from Shift Leading, Merchandising, to Sales experts. Focused on exceptional guest and employee experiences, 5 Million dollar stores with a powerhouse business throughout the district from our small to average size gift shops.

Leading 12-14 units in the DM capacity to drive top line sales and conversion through consistency with focus on brand standards & high priority of great guest experience. .

MIT training. Acting Leader for mini district with completion of MCBB.The last mini district I was responsible for included 5 units, Guntersville AL, Bessemer AL, Calera AL, Pelham AL, & Gadsden AL. Previous 3 stores from November 21 through July 22- Guntersville AL, Florence AL, & Chattanooga TN. these stores are aligned with a previous district as well.

Transferred to this location for a closer commute. Doubled my staff on hand within 4 months of my arrival. Trained up staff with several internal promotes into interrelated positions. Lobbied for more cross training and offered support to Restaurant with both cross training of 4 associates as well as partnership through myself and GM. Increased conversion by 4.59% as of MTD October & QTD 1st Qtr by 2.01% with an ending raw of 21.37%, highest raw conversion in D2. Collaborated with colleague… Show more Transferred to this location for a closer commute. Doubled my staff on hand within 4 months of my arrival. Trained up staff with several internal promotes into interrelated positions. Lobbied for more cross training and offered support to Restaurant with both cross training of 4 associates as well as partnership through myself and GM. Increased conversion by 4.59% as of MTD October & QTD 1st Qtr by 2.01% with an ending raw of 21.37%, highest raw conversion in D2. Collaborated with colleague in District with a specific focus on Shift Leader Development. Show less

Multi-unit managing until replaced in Oxford.

Recruited to Cracker Barrel Old Country Stores as a Retail Manager partnering with restaurant GM. Increased conversion and sales 2016 by 2.65% for the highest increase LY in district, promoted employees, recruited top talent, bridged gap between restaurant and retail entities, supported ETC with learning and networking, etc. Participated in networking event in the greater Birmingham area in order to promote the brand and recruit by partnering and working with corporate staff. Received the 4th… Show more Recruited to Cracker Barrel Old Country Stores as a Retail Manager partnering with restaurant GM. Increased conversion and sales 2016 by 2.65% for the highest increase LY in district, promoted employees, recruited top talent, bridged gap between restaurant and retail entities, supported ETC with learning and networking, etc. Participated in networking event in the greater Birmingham area in order to promote the brand and recruit by partnering and working with corporate staff. Received the 4th Quarter Scorecard award for 2016 during District Meeting for sales and conversion achievements. Managed shrink controls well bringing shrink results to an astounding 1.09% from 2015 3.12%. May 2017 was part of retail store setup team in New Albany MS. Our team crushed offloading and visual presentation time records! Traveled back to New Albany MS August 2017 for store support during absence of RM in order to manage, train, and coach new team. AOR of building a successful team during first quarter of 2018, Guest loyalty program currently! Facilitator of shift leader development program during Q4 of FY18, and FY19. Q3 of 2018, received a 92% on our pop LP audit for best in district! Absolutely 0 points were lost through retail objectives. Promoted into a retail training store FY18. Only store in D30 to hit 4/4 metrics for FY18!!! 2019 brought Holiday season 2019, appeared on the Birmingham news to market our top selling items for Christmas season. 2019 brought shrink from 3.33% to a resounding 1.76%!! Was humbly honored at Manager Conference FY19 for my deepest regard for feeling of belonging for guests and employees alike!! This has been by far my greatest accomplishment and acknowledgment. Show less

Recruited a winning team from surrounding areas in order to create a smooth Grand Opening. Coached, counseled, and developed business savvy team. 2 internal promotes prior to leaving the company as well as 2 promotes of my team shortly after I left. Achieved great results in first quarter over sales plans each month! Finished first year with extraordinary shrink of .03%! Maintained high critical controls with the last score pulling in at 92.11%, best in district!

While only with the company for a short period of time, I recruited, trained, and coached the team to the highest standards of the company. KPI's were always meeting or exceeding the company expectations. I was aggressively recruited by Eddie Bauer for my highest regard to customer engagement.

Began as MIT/Assistant Manager in 2008. I was an influential part of the Nashville TN New store opening setup team during a two week process in 2009. I traveled to Batesville MS in order to actively manage, remerchandise, and train the staff for a two week intervention in the beginning of 2010. I was offered Store Manager position of Boaz, AL in October 2010 after current manager accepted position in Leeds, AL. Have managed the 40,000 square foot facility while meeting strict payroll budgets… Show more Began as MIT/Assistant Manager in 2008. I was an influential part of the Nashville TN New store opening setup team during a two week process in 2009. I traveled to Batesville MS in order to actively manage, remerchandise, and train the staff for a two week intervention in the beginning of 2010. I was offered Store Manager position of Boaz, AL in October 2010 after current manager accepted position in Leeds, AL. Have managed the 40,000 square foot facility while meeting strict payroll budgets, increasing ADS, AUR, Conversion Rate, and building local VIP Loyalty Program for store. Traveled biweekly to Pigeon Forge, TN from October 2012 until January of 2013, in order to actively manage, train, recruit, inventory, and remerchandise the store back to company standards. During this time, I have been Captain for the district for two Tactical Operations Teams, offering assistance to all 11 stores management teams in the Operations and HR fields while also assisting the team in creating and implementing new policies, procedures, and guideline manuals for the company. Show less

Recruited from Easy Spirit as MIT/ASM of Operations. Traveled to Tunica, MS and Bessemer, AL in order to offer store support to both teams. Raised the bar for credit enrollments as Brand Card Champion and watched the store become top in district for new enrollments. Streamlined the processes with shipment and floor sets saving the store several hours of payroll weekly. Actively recruited top talent into the store. Several recruits are still currently holding positions with the company… Show more Recruited from Easy Spirit as MIT/ASM of Operations. Traveled to Tunica, MS and Bessemer, AL in order to offer store support to both teams. Raised the bar for credit enrollments as Brand Card Champion and watched the store become top in district for new enrollments. Streamlined the processes with shipment and floor sets saving the store several hours of payroll weekly. Actively recruited top talent into the store. Several recruits are still currently holding positions with the company. Recruited by VFO. Show less

Began as an Assistant Manager and quickly promoted to Store Manager within the first six months. Heightened customer service with the recruitment and training of a new customer satisfaction driven team. Led Boaz Easy Spirit as well as the Shoe Department Sublease of Steinmart for 3 months, as we worked toward liquidating and closing the department to turnover to DSW. Corrected LP issues bringing inventory results from (1.6%) to (0.02%) within the first year. Maintained a green P & L for the… Show more Began as an Assistant Manager and quickly promoted to Store Manager within the first six months. Heightened customer service with the recruitment and training of a new customer satisfaction driven team. Led Boaz Easy Spirit as well as the Shoe Department Sublease of Steinmart for 3 months, as we worked toward liquidating and closing the department to turnover to DSW. Corrected LP issues bringing inventory results from (1.6%) to (0.02%) within the first year. Maintained a green P & L for the store by managing strict budgets in payroll and expenses. Streamlined processes with inventory control by developing high organization standards within back room. Maintained a crisp presentation and CNT sales floor by leveraging talent in the building. Part of the store opening team for Nine West in the PCB Mall. Recruited by Gap for better opportunities given this company did not have a relocation package to enhance professional growth. Show less

Within the first few months of employment I scored the first 100% on a secret shop that the store had had in years. Managed payroll, strict bookkeeping, LP protocols, and conducting self scan inventory. Great learning step within my career.

Hired as a sales associate and promoted into key holder upon graduation of high school. Managed stock within the 4 million dollar operation by ordering stock outs weekly and proper daily replenishment. Headed our Frequent Buyer Club Program where we keyed hundreds of new members weekly. Planned, organized, and led the tourism bus arrivals weekly. Was an active part of NHO and training. Led stocking during shipment receipts daily. Managed inventory paperwork.