Brandy Carlson

Brandy Carlson Email and Phone Number

Customer Service Agent @ Select Health
murray, utah, united states
Brandy Carlson's Location
Ogden, Utah, United States, United States
Brandy Carlson's Contact Details
About Brandy Carlson

Brandy Carlson is a Customer Service Agent at Select Health. She possess expertise in training, customer service, time management, management, software documentation and 45 more skills. Colleagues describe her as "I've worked with Brandy for several years. I found her to be extremely conscientious, detailed and knowledgeable in her profession. She knows how to get the job done on time and correctly. The best part is that Brandy is very friendly and a pleasure to do business with. I strongly recommend Brandy."

Brandy Carlson's Current Company Details
Select Health

Select Health

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Customer Service Agent
murray, utah, united states
Website:
selecthealth.org
Employees:
1007
Brandy Carlson Work Experience Details
  • Select Health
    Member Advocate
    Select Health Jan 2024 - Present
    United States
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  • Delta Air Lines
    Customer Service Agent
    Delta Air Lines Nov 2023 - Dec 2023
    United States
    View
  • Marketstar
    Sales Trainer Google Workspace
    Marketstar Mar 2022 - Nov 2023
    View
  • Marketstar
    Sr Account Manager Google Workspace
    Marketstar Nov 2020 - Jul 2022
    View
  • Marketstar
    Account Manager Google Workspace
    Marketstar Sep 2019 - Nov 2020
    Salt Lake City Metropolitan Area
    Assist current Google Workspace users maximize benefits of their current platform.● New Hire Training & Mentor.● Maintain a strong pipeline.● Key Projects:○ Responsible Training Colleagues Google Meet process & training○ Self Development:■ Sales Skills■ Google Workspace platform■ Google Meet
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  • Marketstar
    Office Manager
    Marketstar Jan 2010 - Sep 2019
    Ogden, Ut
    MarketStar Corporation2017-Current Office ManagerOrganize office for efficiencyManaged employee perksPrimary contact for external vendorsAdvisor for office relocation and employee location changes including systems & tools for security and employee tracking.Manage outgoing and incoming shipping, including international Key Projects: Implemented International shipping process Implemented Employee perks program 2014-2017 Corporate Admin Managed client logisticsManaged Calendars for HR, Talent Development, Benefits Managed Travel for executives-International and domesticWeekly expense reporting Manage inventory accountability where and when needed Key Projects: Responsible for over 400 events Implemented administrative logistical visibility2010-2014 Operations AdminWeekly expense reportingWeekly Operations & new program launch reportingMeeting & Event planning.Managed employee recognition programs Key Projects: Decreased cost of meals over 36% while maintaining qualityEfficiently coordinated logistics for offsite New Hire Training of up to 200 people. Including but not limited to air flights, ground transportation, accommodations, venue, entertainment and meals.
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  • Marketstar
    Recruiter, Team Leader
    Marketstar Apr 2010 - Jan 2011
    Ogden, Utah
    Facilitated recruiting process, such as updating data entry programs, compliance issues. Trained new recruiters on different programs such as Hodes, google maps, Unicenter, Outlook, excel. Taught customer service skills, multi-tasking skills, proper phone etiquette. Provided time sheets for payroll, resolved behavorial issues as well as motivating team to reach hiring goals.Managed workflow/processes. Created training documents and processes for large volume recruiting.I also recruited for part-time positions through-out the United States. Managed a group of 20+ temporary recruiters. Provided time sheets for payroll, behavorial issues as well as motivating team to reach hiring goals.
  • Advanced Md
    Technical Support
    Advanced Md Sep 2007 - Apr 2008
    Draper, Utah
    Provided excellent customer service to clients that had software or connectivity issues. Single Point of contact from beginning to end of cases. Multitasked between incoming/outgoing phone calls, incoming & outgoing email. Added articles to knowledgebase that included helpful information towards job duties and running of software programs. Trained clients over the phone on how to use software and resolve connectivity issues. Troubleshooting data or functional problems. Assisted local network technicians in evaluating connectivity and performance. Helped with electronic services such as claims submission, reports, etc. Reporting of system issues.
  • University Medical Billing
    Billing Specialist
    University Medical Billing Sep 2007 - Apr 2008
    Main Duties:Provided excellent customer service to clients that had software or connectivity issues. Single Point of contact from beginning to end of cases. Multitasked between incoming/outgoing phone calls, incoming & outgoing email. Added articles to knowledgebase that included helpful information towards job duties and running of software programs. Trained clients over the phone on how to use software and resolve connectivity issues. Troubleshooting data or functional problems. Assisted local network technicians in evaluating connectivity and performance. Helped with electronic services such as claims submission, reports, etc. Reporting of system issues.
  • University Of Utah
    Customer Service/Billing Specialist
    University Of Utah Sep 2001 - Jan 2007
    Main Duties:Providing excellent customer service to patient's incoming/outgoing phone calls, in person, incoming & outgoing email & mail. Resolved issues for patients accounts by working with insurance companies & coding issues. Worked closely with coding team to resolve CPT/ICD-9 coding issues. Used effective time management skills. Worked monthly A/R reports to resolve coding/payment issues from insurance companies. Claims adjustment, record updating and documentation, problem solving and follow up on accounts. Interpretation of claims, policy information, preauthorization, co-ordination of benefits and pre-existing issues.
  • American Express
    Administrative Assistant
    American Express Feb 2000 - Sep 2001
    Main Duties:Provided excellent customer service to recruiters worldwide. Assisted in online job openings & Data entry of applicants for government reporting needs. Answered incoming & outgoing email & mail as well as phone calls from recruiters & possible job applicants. Aiding new and prospective employees in tracking applications and records.
  • Autoliv
    Production Line Worker
    Autoliv Apr 1997 - Feb 2000
    Main Duties:Quality control of all filter modules. Inspect & measure parts for proper size of module. Operated several different machines & targeted problems for quality & routine maintenance. Nightly reporting to management of machine problems & production quantity. Motivator for other employees to reach nightly production & quality goals.Proficient in: Windows, Access, Microsoft Office, Excel and PowerPoint.IDX, BAR, PCS, Allegra, PCMC, GroupWise, Olympus, Visit Management and TES systems.Rumba systems, Corel, Quatro Pro, First Choice, Word and Word Perfect.

Brandy Carlson Skills

Training Customer Service Time Management Management Software Documentation Customer Satisfaction Outlook Recruiting Team Building Microsoft Office Sales Leadership Team Leadership Employee Relations Data Entry Hiring Call Centers Powerpoint Microsoft Word Microsoft Excel Sales Operations Logistics Management Administrative Support Administrative Assistants Word Logistics Spreadsheets Teamwork Excel Powerpoint Skills Procurement Cost Reduction Able To Multi Task Problem Solving Compliance Administration Insurance Billing Retail Employee Training Technical Support Customer Retention Human Resources Business Travel Customer Relations Employee Recognition Employee Relation Conflict Management Documentation Telephone Skills

Brandy Carlson Education Details

Frequently Asked Questions about Brandy Carlson

What company does Brandy Carlson work for?

Brandy Carlson works for Select Health

What is Brandy Carlson's role at the current company?

Brandy Carlson's current role is Customer Service Agent.

What is Brandy Carlson's email address?

Brandy Carlson's email address is bc****@****tar.com

What is Brandy Carlson's direct phone number?

Brandy Carlson's direct phone number is +180138*****

What schools did Brandy Carlson attend?

Brandy Carlson attended Davis Applied Technology College, Bryman School, Clearfield High School.

What skills is Brandy Carlson known for?

Brandy Carlson has skills like Training, Customer Service, Time Management, Management, Software Documentation, Customer Satisfaction, Outlook, Recruiting, Team Building, Microsoft Office, Sales, Leadership.

Who are Brandy Carlson's colleagues?

Brandy Carlson's colleagues are Karen Seifert, Anjeanette Petrizzo, Sukanda Pithayanukul, Camille Spute, Dallas Aguilar, Tricia Bateman, Meegah Kosanovong.

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