Community Program Manager
+ Created process & accounting efficiencies to produce top 3 revenue years in 27-year history.+ Improved inventory and ordering flow to reduce annual loss adjustment to less than .5% of sales.+ Developed first-ever sustainer program by cultivating donors and implementing first CRM tools.+ Developed sustainability initiatives for Bull City Workplace Challenge achieving Bronze Status. + Expanded Shop & Share events with mission-aligned partners to produce $20k+ in annual sales.+ Managed ordering and profitability for 40+ accounts ensuring adherence to fair trade standards.+ Educated community and school groups about fair trade mission and values. + Recruited, trained, coordinated, and supervised 30+ volunteer staff and 4 part-time employees.