Brandy Brooks Email & Phone Number

Charlotte, NC, US

• Direct and analyze Account Receivable, Account Payable, and revenue cycle for multiple facilities. Provide revenue cycle leadership and direction for the Hospital system. Conduct driven strategic planning, including.
• Utilize Lean initiatives, resulting in improved processes, outcomes, and reduced cost.
• Manage external vendors, ensuring efficient lines of communication
• Manage revenue cycle and KPI’s reporting for Revenue cycle
• Reduced outstanding days in A/R and denials through process improvement methodologies, insurance matrix, and patient collections
• Manage special projects related to coordinating and implementing changes based on root cause analysis for optimizing workflow.

Charlotte, NC, US

• Manage and analyze Account Receivable, Account Payable, and revenue cycle for multiple facilities. Provide revenue cycle leadership and direction for the Hospital system. Conduct driven strategic planning, including.
• Utilize Lean initiatives, resulting in improved processes, outcomes, and reduced cost.
• Manage Centralized business office and PFS department
• Manage external vendors, ensuring efficient lines of communication
• Manage revenue cycle and KPI’s reporting for Revenue cycle
• Reduced outstanding days in A/R and denials through process improvement methodologies, insurance matrix, and patient collections

Marriottsville, Maryland, US

• Provided leadership and strategic direction within the revenue cycle for 2 hospitals, 14 home care, and hospice facilities, and 5 long term care facilities. Managed regional central business office, Account.
• Manage Revenue Cycle on a regional level
• Implemented Centralize Accounts Payable workflow
• Focus on automating resolutions, improving customer service, Revise, Create, and implement policies and procedures.
• Updating financial reporting for Senior Leaders and Corporate Leadership.
• Facilitate compliance meeting for home health/hospice per OIG requirements

Birmingham, AL, US

• Facilitated training related to college success skills to ensure preparedness. Cultivated an inclusive learning environment, focused on identifying differences in learning ability in individual students. Assisted in.
• Demonstrated experience in measuring student learning outcomes,
• Developing curriculum, assessing students improving student learning and evaluating course efficacy.
• Strong experience teaching with a variety of classroom technologies.
• Proven experience teaching and relating to students from diverse academic, socioeconomic, and cultural backgrounds

Columbia, South Carolina, US

• Responsible for aspects of Hospital revenue cycle compliance including: Federal, State, and associated interpretation of regulations for the revenue cycle (CMS; DHEC; JACHO). Familiar with standard concepts, practices.
• Focus on automating resolutions, and improve customer service; Revise, Create and implement policies and procedures.
• Updating financial reporting for Management, Directors, and Corporate.
• Facilitate financial compliance meeting for hospital and home health/hospice
• Assist with development of federal auditing program (RAC, ADR, and ZPIC) within Patient Financial Service department

Richmond, Virginia, US

Responsible for assisting in the operation of the fast-paced business offices and directly supervising a team of Associates. Business office functions include processing critical paperwork, DMV and title management, warranties, accounts payable, and cash office administration. Other managerial responsibilities include the recruiting, hiring, scheduling.

Greenville, South Carolina, US

• Responsible for supervision of the Home Care and Hospice revenue cycle to include Patient Access, Patient Accounts, HIM, and Accounts Payable for Home Health and Hospice.
• Lowered Net AR days from 75 to 42 days outstanding
• Improved cash flow by moving to 100% pre-bill audit daily review
• Implement a 48 hour discharged audit review—decreased collections greater than 90 days by from 32 to 25 percent.
• Managed process improvements in Patient access, collections, billing, statistical reporting, and reconciling processes.
• Operational system superuser

Master, Health Administration

Bs

Project Management