Brandyn Small Email and Phone Number

• Completed a comprehensive internship spanning both warehouse operations and sales.• Gained a well-rounded understanding of the supply chain and customer engagement.• Acquired hands-on experience in inventory management, order fulfillment, and logistics coordination within the warehouse.• Developed strong communication and problem-solving skills by handling client inquiries and supporting outside sales efforts.• Participated in direct customer interactions, enhancing my understanding of customer service.• This dual-role internship provided a unique perspective on the seamless integration of operations and customer service.

• Rotational internship with hands-on experience in various roles, including warehouse operations, counter sales, and ride-alongs with outside sales representatives.• Managed client-related issues, ensuring effective communication and customer satisfaction.• Acquired valuable experience in supply chain management, gaining a comprehensive understanding of the industry's processes and logistics.

• Monitor and triage alerts to identify potential malicious activity on customer networks under supervision.• Assist in configuring and maintaining security-related hardware and software tools to prevent unauthorized access.• Compile and deliver monthly oversight reports for Managed Services clients, providing insights and updates on security measures.• Respond to client service requests and aid in investigating suspicious items, such as emails and files, reported by clients.• Support various security assessments to identify and mitigate threats, including vulnerability assessments, network security evaluations, compromise assessments, and Office 365 security reviews.

• Responsible for initial quotation estimates and sales negotiations.• Supervised a crew of four employees ensuring they had the proper inventory and tools for each job.• Provided customer support and coordinated installation schedules to ensure customer satisfaction.• Installed gutters, gutter guards, and provided gutter cleaning services in a one hundred square mile territory in Central Texas.