•Ensuring high levels of hotel guest satisfaction and hospitality•Key responsibilities include performance of valet, bell, and door services for hotel guests•Demonstrated experience in addressing customer complaints•Demonstrated strong communication and interpersonal skills •Ability to work well in a fast-paced and diverse team environment

• Working 40 hours per week ensuring high levels of hotel guest satisfaction and hospitality• Greet and register incoming guests.• Process guest folios and collect payment.• Handle guest requests and concerns promptly and with courtesy.• Assist guests with any inquiries regarding local entertainment, restaurants or transportation. • Maintain efficient and effective flow of information with guests and all internal departments. • Handle additional duties as needed by guests or management.

• Working 40 hours per week as a supervisor ensuring high levels of hotel guest satisfaction and hospitality• Key responsibilities include performance and supervision of concierge, valet, bell, and door services for hotel guests• Demonstrated experience in managing associate shifts and addressing customer complaints • Demonstrated strong communication and interpersonal skills • Ability to work well in a fast-paced and diverse team environment• Serving business travelers, tourists, wedding parties, musicians, actors, and professional athletes for major hotel brands such as Hilton, Marriott, Hyatt, and Sheraton.

• Developed and maintained appropriate relationships with elementary school children, staff members and parents• Demonstrated understanding of sports principles for youth, introductory skills to sports activities, and an understanding of safety aspects regarding sports• Led the implementation of Fit-N-Fun, demonstrated and explained fitness skills, worked within the learning level of elementary school children• Designed and implemented nutrition education curriculum to large groups of children • Administered pre and post-program fitness testing measurements• Responsible for the safety of all children during class time and knew emergency procedures and the location of emergency equipment