Brandy O. Email & Phone Number

Denver, CO, US

Denver Metropolitan Area

• Provide comprehensive administrative support to office operations and executive team.
• Manage calendars, schedule appointments, and optimize time utilization among team members.
• Prepare and edit documents, presentations, and reports with high attention to detail.
• Perform data entry and database management tasks with accuracy and timeliness.
• Provide logistic administrative support, including assisting with office organization and ordering supplies.
• Maintain confidentiality of sensitive information, exercising discretion and ensuring data privacy.

Wheat Ridge, Colorado, United States

• Scrutinized 400+ invoices weekly to ensure accuracy & completeness and reviewed discrepancies with external vendors, resulting in an increase of invoice accuracies by 10%.
• Streamlined communication efforts, resulting in a 95% client satisfaction rating through prioritizing on-time delivery accuracy for 800+ invoices per month
• Generated detailed weekly reports mapping consultative assessments of productivity metrics, delivering pertinent insights to upper management

Greenwood Village, Colorado, United States

• Reviewed 300+ invoices weekly for documentation and approval prior to payment.
• Distributed signed checks and acted as a liaison between corporate and field teams.
• Maintained and compiled all accounts payable reports, spreadsheets, and records.
• Assisted in monthly closings, preparing necessary account analyses.
• Managed overnight shipments to branches and vendors.
• Posted all monthly invoices received by the last day of the month.

Denver, Colorado, United States

• Developed website content & design to promote 100+ promotional events in 4 months, resulting in a 58% increase in visits and an 81% growth of event inquiries
• Maintained partnerships with 10+ local vendors to supply services for client events, resulting in 20% shorter lead times & decreased operating expenses by 15%.
• Created online events on Eventbrite and accelerated sales growth through effectual CRM-based tracking & reporting deployed for 200+ prospects, registering a 25% conversion rate.
• Assisted in coordinating 5 events with over 5k attendants total by leveraging contract reviews & payments to 15+ artists to guarantee smooth flow of operational processes.

Lakewood, Colorado, United States

• Delivered excellent customer support to 400 shoppers by providing product information & personalized recommendations, escalating sensitive inquiries appropriately and resulted in a 15% increase in sales.
• Guided 200+ shoppers in the replacement process, boosting satisfaction score by 30%

Washington, District Of Columbia, United States

• Wrote, edited and published content to share on artist’s social media profiles, including Instagram, and TikTok
• Implement marketing and promotion tactics that led to 33% growth in total social media shares
• Provided expertise on emerging trends/platforms in the social space related to sites like TikTok

Wheat Ridge, Colorado, United States

• Worked in a $10K revenue per-day retail store and provided services for up to 100 customers each day; consistently met sales goals and increased personal sales by 68%
• Greeted customers and determined their specific needs by following up and generating repeat business by encouraging customers to return
• Trained 7 new hires in accurate use of cash register, re-stocking, and efficient, friendly service
• Received monetary awards for working efficiently and scanning 20 items per minute
• Communicated effectively in two languages (English and Spanish) to accommodate various customers resulting in smoother business transactions