Brandy Osmus Email & Phone Number

Bentonville, AR, US

Bentonville, Arkansas, United States

• Responsible for the leadership of the organization of 40 employees by providing strategic, operational, ethical, and inspirational leadership consistent with the mission, vision, values, board oversight and policies.
• Increased income annually and positioned organization for future growth in clients, services, and staff by leveraging community relationships, streamlining processes, and creating efficiencies.
• Created an organizational culture of inclusivity, empowerment, and collaboration by investing in people, programs, and community partnerships.
• Increased employee retention rate by 50% through PTO policy, salary increases, organizational restructure, performance structure, and improved employee benefits package.
• Improved community outreach and engagement by developing campaigns around strategy to innovate the vision, grow awareness, and recognition of brand.
• Increased thrift stores sales by 300% through improved assortment and inventory, remodel, and new POS system.

Rogers, AR

• Leader of Agency consumer promotion and shopper marketing program deliverables within all categories for grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home.
• Created Walmart Grand Opening and Remodel programs to gain supplier alignment for year long programs, allowing them the benefits of events during 10-20% increased traffic periods with greater ROI of over 100%.
• Partnered with Walmart and suppliers on numerous test programs that lead to continuity programs.
• Lead over 40 Retailtainment events for Walmart’s 2018 Year Beginning Meeting to feed over 5K Walmart associates.

• Partnered with senior leadership to establish and drive strategies for Sam's Club member service, experience, and social media channels to promote member loyalty and retention and generate sales growth by identifying.
• Developed an extensive RFP process to establish a champion challenger business model that led to optimized performance, member experience, and efficiency gains by 20%.
• Leveraged global resources for strategic alignment in technology, contracts, processes, and overall organizational business acumen.
• Created Executive Dashboard to provide overview of leading analytical and business performance indicators.

• Oversaw partnerships with third parties for Sam's Club demos by aligning direction with strategic merchandising initiatives, ensuring demo experiences enhanced member satisfaction, and providing cross-functional team.
• Implemented innovative Freeosk program into all 600+ clubs to provide samples to members by swiping their membership cards, capturing several 100,000 email addresses for future marketing campaigns.
• Recognized for achievement in service in 2012 and 2013.

• Provided overall direction for demonstrations by analyzing business objectives, data, customer needs and developing, communicating, building support for, and implementing business strategies, plans, and practices..
• Increased demo sales lift/profitability by 25%, doubled merchandise solutions business, increased Adult Beverage Business by 70%.

• Led test programs outside clubs by developing and designing projects, developing and analyzing program evaluation metrics, analyzing obstacles and determining solutions, and making recommendations. Provided supervision.
• Implemented Red Dot Square 3D technology to assist buyers and suppliers in modular planning/placement.
• Led project to eliminate internal demo associates to 3rd party to enhance member and stakeholder experience.

• Designed programs and improved processes to address member experience service needs by partnering with regional vice president of operations and regional team. Supported implementation of business solutions by building.
• Created a multiple member appreciation package from Sam’s Club CEO to recognize top 100 members.
• Developed and implemented recognition program, globally, for members and associates.

• Established and maintained relationships with category suppliers, including negotiating price and analyzing market conditions, retail industry standards, product availability, logistical efficiencies, and product.
• Earned buying team award in 2006 and 2007.
• Recognized as “buying team of the year” in 2007.
• Won Sammy award (Special Project Rockstar) in 2007.

Identified and developed systems by debugging programs/scripts, participating in code reviews, creating and implementing scripts/procedures/processes, and third-party software/hardware solutions. Ensured development of team member's skills and abilities, providing training to others on technical competencies and team processes, as well as maintaining.