Branislava Kostić Email & Phone Number

CEO of a software development company specialized in application of modern technologies to solve difficult problems. We believe in using the best tools for the job and are passionate about delivering top products and services for our clients.

Belgrade

Providing IT consultancy services related to software development, project management and product design.

- Developing business processes, process management and monitoring, resource planning, cost analysis, etc.- Defining business requirements for implementation of internal software system used to manage all the stores and relevant locations on corporate level.- Introduced a new process for reclamations (refund claims), compliant with then upcoming changes in Serbian legislation. Analyzed the relevant legal documents and created the requirement documents accordingly. As the only business person in the IT department, I oversaw the implementation process, acceptance testing and organized the training of all staff which were affected by the change.- Recording and analysis of employees tasks, process and documentation diagram- Identification of system optimization opportunities, writing functional specifications, their implementation with a company that maintains and develops ERP, testing and implementation of new ERP functionalities- Writing user manuals, training and help desk- Creating Excel templates with variety of formulas and macros that increase productivity of data entry operators and reduce possibility of human error- Maintaining management systems workflow according to ISO9001. Organization and implementation of internal audits and management review

- Overall ERP management, administration and user training - Researched, implemented and organized maintenance of management systems according to ISO9001, ISO14001, ISO17025, ISO18000, ISO22000, BRC, IFS food, IFS Logistics and other related standards and legislations (in the company and associated manufacturing subsidiaries and production lines)- In the role of Lead Auditor, carried out internal audit of relevant ISO standards compliance in preparation of the subsequent external audit. The external audit was handled by a Dutch based certification house. All resulting issued certificates were ranked as high-level- Consulting associated manufacturing firms for audit according to standard ISO9001, ISO14001, ISO22000, BRC, IFS Logistics, IFS Food for third-party audit of large retail chains and other business partners (Metro, Maxi, Solana Tuzla, Soda Lukavac)- Wrote ISO compliance training manuals and oversaw the training sessions in relevant departments- Internal project management - Monitoring business processes, identification of their interdependence and critical points- Was responsible for preparation of offers for public tenders Team Leader in quality management and public procurement office

Master’S Degree, Human Resources Management, 9.71 (Best Grade Is 10)

Dipl. Ing. Of Organizational Science, Quality Management, 8.89 (Best Grade Is 10)