Brannon Fay Email & Phone Number

New York, United States

Atlanta, Georgia, Us

Lead IT Systems, Network, Database and Automation Engineering and Architecture Teams

Atlanta, Georgia, Us

Leading our Data Engineering team with our 9+ data technologies on prem and in the cloud. Driving automation with our Automation Engineering team, supporting our entire IT Engineering organization. Providing a consistent Agile practice to IT Engineering to efficiently support our internal and external partners.

Atlanta, Georgia, Us

Leading and supporting a talented organization of Database Engineers as we provide streamlined delivery of data technologies to drive KORE's IoT solutions

Rochester, Ny, Us

Leveraged extensive Software Engineering background to introduce team to DevOps model of automating repetitive tasks, freeing up time to focus on higher value initiatives including Database Design in collaboration with Developmento Upon joining successfully reintroduced entire Data Services organization of 35 members (3 teams) to Agile Scrum practice, overcoming previous attempts, resulting in increased velocity and improved employee engagemento Introduced and executed Dojo training format, upskilling the organization on MongoDB and OpenShifto Transformed towards DBaaS model focused on Python, Ansible, Puppet and Azure Runbooks to provide self-service capabilities to Developmento Spearheaded new technology push in Azure, drove Windows and SQL Server 2016 and Oracle 19c adoption resulting in efficiencies in Disaster Recover (DR) processes, adoption of new features, performance and stability o Spearheaded Proof of Value (POV) with Development and Release partners for CI/CD tool selection for database deploy automation, leading to vendor selection and contributing to Self-Service vision for Development partnerso Supported organization in work from home effort during quarantine, providing reasonable expectations and appropriate flexibility resulting in higher output and team engagement

Rochester, Ny, Us

Created trust, respect and credibility for performance load test results through partnerships and defining new team vision, mission and goals to align with new approacho Incentivized team to partner with Product Development, bringing detailed data with a breakdown of timing throughout the IT stack conversationso Brought the same compelling data on user experience to Executive Management weeklyo Consulted with Product to establish our service level objectives (SLOs) for Performance metricso Persistently worked with IT Operations to drive build out of full-scale Performance environmento Instilled full stack ownership in team, setting expectation to mine infrastructure logs from sources including Splunk, AppDynamics, vSphere, BlueCoat and F5 to make data driven decisionso Accountable for auditing of Traceability logging standard of marks and measures implemented by 100+ Agile teams o Design and executed training to shift Single User Performance Testing left

Remotely led transformation of 12-member Software Development team to significantly improve predictability and visibility with external clientso Transformed team from Waterfall to Agile Scrum in under a year including Product Owner, Test Engineer and Architecto Redesigned CI/CD process requiring strict enforcement of unit testing and automated test caseso Demonstrated leadership to entire RevChain Solutions organization enabling consistent approach to customer enablement, career coaching and product developmento Provided Sales with technical expertise at on-site visits to potential customerso OPEX & CAPEX budget responsibility and approval of customer work orders

Grew careers and culture of 35-member org of Managers, Software Engineers, Business Analysts and Architects across the USo Go-To-Market technical strategist responsible for rolling out product roadmap and billing strategy for combined company o Consulted as Technical and Product knowledge expert in Quote, Product, CRM, Provisioning, Billing, and Finance (GL, Tax) in strategy and design of multiyear, multimillion-dollar migrations of multiple enterprise system migrationso Responsible for $1B+ End User billing and $1B in Carrier Access Billing System (CABS)o Consistently achieved SOX Compliance o Continually upgraded End User Billing System with features architected in partnership with vendor, improving performance and providing Business feature functionalityo Upgraded CABS system successfully, providing new functionality needed to invoice (Local Exchange Carriers) LECs in new ways to increase revenue and stay up to date on regulationso Made extensive us of new video conferencing capabilities on computers and in conference rooms to successfully conduct remote leadershipo Provided architectural guidance on design to reduce 1 billion row database table and overachieved goal, reducing size by 91.5%

Matured culture of 20-member team of Managers, Software Engineers, Operations Analysts and Oracle Apps Administrators with inorganic growth across the USo Successfully created operational and organizational best practices to integrate remote teams and WFH team members from acquisitions with minimal voluntary churn create more career growth options maintaining positive team cultureo Responsible for End User Billing of $2B annually, Oracle Financials with 30 modules deployed and Intermediation for call collection of 10B calls dailyo Designed Security, Operations and Application solution to achieve SOX Compliance acting as innovator and engineer in forming SOX policies and best practices on RBAC model to integrate with Oracle IDM as company became publicly tradedo Implemented and continually improved implementation of JIRA to drive SDLC o Lead and SME in vendor Due Diligence and final selection of multi-million-dollar End User Billing vendor selectiono Implemented 10+ new modules and functions in Oracle Financials

Managed exponentially growing Development and Support team and strengthened relationships with internal and external customers and vendorso Technical leader in technical due diligence and subsequent team and system migrations of a dozen Mergers and Acquisitionso Constantly added product feature richness and functionality to align with Go-To-Market strategieso Partnered with IT teams to ensure interoperability between systems for CRM and Quote to Cash flow through and data quality optimizationso Hyper focused performance tuning of Billing System (C++, SQR, Oracle Database) with growth of 1000% in volume / revenue billed, driving that skillset and into the team as a best practice

Hired as first Software Engineer at new startup company. Quickly took ownership of invoice code from vendor. Set up PAETEC Online. Architected and wrote Oracle Financials interface to third party end user billing system. Designed, wrote and supported software on End User Billing system including customer invoice presentation, GL Feed, CDR Error Processing and upgrades to third party billing system.▪ Developed and enhanced multiple feeds to Oracle AR▪ Through strong relationship with Finance team, designed and wrote transition for Billing feed to Oracle AR to Oracle GL with seamless monthly financial close▪ Designed and wrote high performance nightly processing software to analyze and report Call Detail Record (CDR) Errors, handling 50M calls nightly, rapidly growing to 1B calls per day▪ Developed and enhanced invoice presentation code, winning industry award

Columbia, Md, Us

Wide variety of roles allowed me to show my talents and provide value to ACC Telecom. Roles worked and excelled at:▪ MIS Programmer acquiring and performing pattern matching for annual student records for University accounts o Original process to cleanse/match data was on paper or MS Access o Utilizing Foxpro and my advanced knowledge, the process was streamlined▪ Mainframe operator o Gained knowledge around the Mainframe environment o Quickly learned some of the common areas that needed to be worked included network links and documented SOPs▪ LAN/Server Administrator o Released new 3270 client company wide, using zero-admin software to audit and deploy software▪ Programmer for International Least Cost Routing o Worked on 4 OSes, multiple languages to get changes in carrier rates and traffic patterns published daily

Ms, It - Software Development And Management

Bs, It