Brandon O. Email & Phone Number

Salt Lake City, UT, US

Southfield, MI, US

Round Rock, Texas, US

(Pivotal Labs/Tanzu Labs Division) Led user experience design for large external clients (CVS, Broadcom, Abbott, Kohls, Erie Insurance, Sunnova), and internal initiatives (VMware, Spring, Carbon Black) to deliver enterprise-wide digital products at scale.- Defined UX and design strategy, championed the development of lean, user-centered software solutions.

Houston, Texas, US

Revolutionized solar design system, improving efficiency and reducing installation time and costs.- Championed AI innovation, collaborating with data scientists to refine learning models and leverage emerging technologies.- Shaped strategy: Guided C-suite leadership to reduce project scope, prioritize user experience, and align with business goals, earning.

Chicago, Illinois, US

Transformed recruitment firm experience by leveraging user research, the power of connections, referrals, and AI to identify top talent.- Designed B2B talent relationship management platform expediting portco hires for top VC and PE firms (i.e Bain Capital, Westcap).- Operationalized personal and company networks with advanced analytics, matching, search.

Menomonee Falls, Wisconsin, US

Designed revamp of the point-of-sale associate and consumer checkout systems, focusing on improved usability, reducing overhead, and increasing customer lifetime value. - Advised VPs, aligned vision, and facilitated leadership workshops.- Conducted user research to mitigate business risk and understand needs, behaviors, and motivations, informing design.

Woonsocket, RI, US

Aligned CVS on a shared vision, minimizing churn across multiple product teams in the Pharmacy Benefits Management (PBM) ecosystem.- Initiated a service design initiative identifying revenue recovery opportunities in formulary management, rebate, and claim adjudication processing.- Defined a comprehensive service blueprint for numerous products and.

Abbott Park, Illinois, US

Revitalized COVID testing experiences through enhanced record management, telehealth, scheduling, and testing apps for various project types (B2B, B2C, and B2B2C).- Improved mobile App Store and Play Store ratings significantly.- Received recognition through multiple prestigious awards for our team's prompt COVID-19 response.- Implemented AR and AI for.

Roseland, New Jersey, US

Launched an AI-driven outplacement platform to retain talent, support separated workers, and reduce employer separation costs.- Achieved broad adoption, positive ratings, and a high success rate.- Facilitated workshops with Sr. leadership and cross-functional teams to generate innovative ideas.- Prioritized features based on impact, feasibility, and risk.

Salt Lake City, UT, US

Led the design and optimization of internal CRM and Android mobile applications for call center agents and field representatives, leading to improved efficiency, personalized workflows, and increased user engagement.- Optimized Android app increasing user engagement (3x), Google Play rating (3.2 to 4.4 stars), and reduced battery drain (19-46%). Led 6.

San Francisco, CA, US

Developed professional hosting tools, including data migration, multi-calendar, bulk listing, payment, and API interfaces.- Facilitated access to a significant number of new listings, resulting in notable booking revenue lift and adoption by numerous businesses.- Collaborated cross-departmentally to shape projects, driving app-wide design and policy.

Draper, Utah, US

Launched a comprehensive channel management platform, encompassing listing management, data integration, accounting, integrated business websites, payment features, and an app marketplace.- Led the platform to achieve top usability ratings on GetApp, G2, and Capterra for three consecutive years.- Established key metrics and analytical tools to track user.

• Established client base with PepsiCo, Coca-Cola, Ford, Procter & Gamble, and pro athletes.
• Worked closely with clients, delivering impactful visual and interaction design solutions across digital and physical mediums.
• Scaled team from 2 to 20+, fostering high performance.

Bachelor Of Science, Business Management, Marketing

Bachelor Of Arts - Ba, Visual Design, Computer Graphics

Minor, Computer Science, General