Brano Tomic Email & Phone Number

Cincinnati, OH, US

Cincinnati, Ohio, US

Cincinnati, Ohio, US

Chagrin Falls, Ohio, US

• Responsible for directing all aspects of business for FinTech clients: solution, delivery, and team. Lead growth / expansion strategy via relationship building, client mapping and other tactics to drive incremental.
• In cooperation with the business development team and/or as the lead, qualified potential new client opportunities, developed understanding of client business needs and necessary solutions, created individual and.
• Negotiated deal structure, contracts and pricing with FinTech clients while coordinating contract terms with outside counsel, finance, outside partners and executive team members as needed.
• Grew FinTech customer base in 2021 through understanding of industry landscape, conducting quarterly business reviews, and uncovering new business opportunities while leveraging cross functional teams for opportunity.
• Developed go-to-market strategy for FinTech industry in partnership with marketing, sales and other team members.

• Responsible for helping Heads of Retail, Operations and Digital at Financial Services institutions enhance customer engagement, grow revenues, cut cost-to-serve and stay ahead of the market by developing, delivering.
• Conducted an omni-channel technology assessment of the Voice/IVR, Chat, Mobile, Web and SMS channels with a focus on cost reduction through implementation of Artificial Intelligence and automation solutions.
• Performed a comprehensive evaluation and redesign of the Digital Marketing process for a market-leading wealth management company.
• Developed a Salesforce accelerator focusing on acquisition, utilization and conversion of B2B and B2C leads through digital marketing, social media and chatbots utilizing Salesforce Marketing Cloud, Salesforce.
• As a Scrum Master managed all Sprint activities using AGILE methodologies for an 11-member team focusing on the development of custom Salesforce applications.
• Developed a backlog/feature grooming process and feature prioritization matrix to manage all of the future development activities for a top 5 insurance carrier.

Cincinnati, OH, US

• Responsible for the administration, performance, and continued evolution of First Financial Bank’s Digital sales and service channels including website, online account opening and local listings. As a digital sales.
• Grew online account opening of deposit accounts by 145% in two years, through introduction of new functionality to the application process such as: debit/credit card funding, branch funding, enhanced ID verification.
• Defined user experience and fraud mitigation requirements on the bank’s first consumer credit card online account opening platform.
• Grew online applicants over 30% by creating digital advertising space on the bank’s highest traffic webpages.
• As part of the Mergers and Acquisitions (M&A) team, lead the evaluation and consolidation of digital platforms (online/mobile banking, online account opening, website, digital marketing) in the merger with MainSource.
• Reduced manual labor required to process online applications by over 50% by instituting automated applicant acceptance/rejection rules and automating required regulatory notifications.

Cincinnati, Ohio, US

Responsible for Digital Delivery Channel programs, initiatives channel strategies and research projects. Works closely with business partners in creating new Digital Delivery strategies for physical and electronic channels and implementing new marketing approaches. Act as an architect for one or more Digital Delivery product development projects.

Kensington, England, GB

Responsible for the product planning and execution throughout the product lifecycle, including: gathering and prioritizing product and customer requirements, defining the product vision, and working closely with external partners/vendors, finance, IT, business operations, sales, marketing and support to ensure revenue and customer satisfaction goals are.

Cincinnati, Ohio, US

Responsible for developing strategic plans and establishing policies that focus on improvement in customer service experience and reduction in churn.- Implemented a set of tiered customer service practices that reduced churn among higest value customers through customer value segmentation and service channel assignment.- Reduced churn by developing a.

Responsible for developing and implementing overall acquisition and retention strategy for broadband and access line products. - Managed $117.6 million of annual recurring revenue in 2009, through coordination of marketing campaigns, sales initiatives and product development.- Implemented a corporate electronic contracts process that increased the number.

Miamisburg, Ohio, US

• Responsible for providing a strategic direction and implementing a marketing plan for the Digital Imaging market segment, while maximizing profit margins and ROI.
• Grew product sales from $8 million to $ 18 million by developing and executing comprehensive tactical and strategic marketing plans.
• Developed and managed private and brand label programs with two leading companies in the industry (HP and xpedx) that accounted for 23% of the segment’s annual sales.
• Improved brand image in the market through packaging redesign, co-marketing programs, inventory managements and selective franchising opportunities.

Columbia, Maryland, US

• Responsible for providing a full range of support services to companies implementing ERP systems, and helping integrate operating systems to fully utilize people and technology.
• Mapped existing process workflows that aided in the implementation of Enterprise Resource Planning systems.
• Managed projects to ensure solutions were developed on time and within budget.
• Developed an in-depth understanding of SAP through a variety of training programs and practical knowledge.

US

• Responsible for analyzing and interpreting market conditions through competitive/market research to strategically position and upgrade wire management products to the current market trends.
• Led a multi-functional team in development of new product packaging that reduced product returns by $300,000 annually.
• Conducted company’s first online training that served as a model for a series of classes that reduced traveling costs for training.
• Conceptualized and assisted in development of graphical product placement software that reduced engineering costs and shortened lead-time by five days.

US

• Responsible for integrating newly acquired Services business into the mainstream company by updating/upgrading pricing practices and copy material in order to meet the needs of the parent company.
• Increased services sales by 12% and contribution margins by 20% in a two year period through development of quotation tools.
• Introduced Services products into Data Center sub-segment by creating a marketing plan that outlined new channels to the market and existing product gaps.
• Developed print, presentations and interactive multi media packages that improved product understanding and reduced annual brochure costs.

Master Of Business Administration - Mba, Marketing

Bachelor Of Business Administration - Bba, Marketing, Management, International Business

Master Of Business Administration - Mba

Master Of Business Administration - Mba