Brano Vargic Email & Phone Number

• Revolutionizing Talent Acquisition: Developing a platform to automate outreach and fill pipelines with high-performing passive candidates through targeted performance marketing.
• Securing Growth Capital: Driving fundraising efforts to scale operations, enhance technology, and build strategic partnerships.
• Expanding U.S. Operations: Leading Talent Square’s market entry in the U.S., including incorporation, business development, and client acquisition.

Grand Rapids, Michigan, US

• Manufacturing premium custom-made food & beverage trailers. For baseball parks, golf courses, parks & recreations, social zones, bars, restaurants, Zoos, Coffee Shops, F&B Distributors and others.
• Revolutionising F&B industry by integrating pioneering technology, insightful consultancy, and bespoke design to create mobile units that are not only state-of-the-art but also champions of sustainability and.
• Crafting fine mobile dinning, one unit at the time.

Bratislava, Not Specified, SK

• AI driven on-line talent acquisition and management SaaS solution utilizing power of referrals, social media and PPC campaigns to increase candidate pools with focus on passive candidates aiming to disrupt the current.
• Fundraising
• Leading business development & global expansion
• Consulting on Employer Branding + Advising on tech, digital, customer journey

District 7, Ho Chi Minh City, VN

• Operations: Leading Claims, Underwriting, Customer Care & Customer Services teams (90+ Headcount)
• Digital: Designing and implementing digital customer and agent journey & executing delivery of related transformation projects with the end-state vision for paperless and cashless customer experience (e-claim, e-app.
• Projects: E2E strategic project deliveries - technology, process, digital / automation
• Process: Driving activities to streamline and overhaul key agency and operations processes with focus on productivity increase, TAT improvements and digitalization/automation and customer journey.

Ho Chi Minh City, VN

• BNPL start-up - one of the first companies to bring buy-now-pay-later model into Vietnamese market, established Q4 2020 - went live with merchant transactions in June 2021
• Advising on Business Strategy, Technology & Digital, Payments & Collections, Custex & Merchant Experience
• Business Development & Partnerships management
• Managing key payment partners accounts and advising on OPS business functions and Customer Journey / Customer Experience.

Ho Chi Minh, VN

• Led Operations division (250+ Headcount) - In/outbound call center, Credit cards back office, Process and Quality assurance team, Customer service (including Credit Cards), Property & Maintenance, MIS, Project.
• Delivered strategic customer care in front-end and Lean operations in back-end of the division. Improved NPS scores by 20+%. Increased efficiency by 25%+.
• Drove digital transformation: Self-service customer services/functionalities in mobile app, Voicebot project implementation, Chatbot project preparation stage
• Built digital payments: Integration of Home Credit Vietnam mobile app financial transactions with E-wallet services providers in Vietnam. Customer digital payments growth 15% month-to-month up to 1 mil annually in 2020.
• Project sponsor and project lead for Card transaction system development (2 mil EUR investment) and retail entrustment lending solution

140 78 Praha 4, CZ

• Led a project of integration of the Czech Citibank retail business to Raiffeisenbank Czech Republic following its acquisition.
• Successfully migrated 200.000+ client credit card portfolio from Citibank to Raiffeisenbank Czech Republic. Affluent client segment migration without significant client attrition.
• Led the project of Zuno bank merge/integration into Raiffeisenbank Czech Republic, following Group’s decision on ceasing Zuno’s operations.

Bratislava, Bratislavský Kraj, SK

• Led a national HR professional non-for-profit organization of 150+ members (legal entities). During tenure - increased member base by 15%.
• Organized international conferences and regional professional workshops
• Fundraised & collaborated with numerous NGO. Increased funds available by20%.
• Created networking opportunities for HR start-ups.
• Led cooperation with higher educational institutions on HR relatedcurriculums.Company profile:HRComm is the leading Slovak non-for-profit organization in the field of Human Resource management and Organizational.

Bratislava, Slovak Republic, SK

• Led a team of 40+ HR professionals covering a complete range of HR activities and processes for organisation of 3,500 employees.
• 105+ mil Euro PEREX budget owner, accountable for organisational operating model and head count management.
• Implemented new reward system, leading to significant savings driven by business managers with no major impact on employee turnover.
• Designed Employer Branding framework and implemented Employer value proposition.
• Oversaw employee life cycle management (SAP) and documentation, recruitment and placement of approx. 600 persons per year.Company profile:Tatra Banka is a full-scale retail and corporate banking institution in Slovakia.

Los Angeles, CA, US

• Responsible for annual business development (sales) budget of 1+ mil EUR across 3 countries: the Czech Republic, Hungary, Slovakia. P&L owner for Slovakia’s office.
• Led cross-border team of 30 consultants. Member of EMEA leadership to develop and implement learning and know-how sharing best practices.
• Maintained long-term relationships with clients acting as a trusted advisor(key account management).

Los Angeles, CA, US

• Co-led design of leadership & talent Solution framework for CEE business environment
• Worked with the EMEA leadership & talent network to develop and implement learning and knowledge sharing best practices
• Coached Senior Consultants across CHS unit on their leadership footprint
• Delivered client projects worldwide in leadership & talent practice line of Hay Group’s professional service lines.

Los Angeles, CA, US

• Delivered client projects in the areas job modelling & business operating modelling, performance management, employer value propositions and employer branding, talent management, leadership development, compensation.

Ph.D., Organisational Behavior & Organizational Development

Ifdp - International Faculty Development Program, Business Administration And Management, General

Study & Research Internship, Human Resources & Organizational Behavior

Bc, Msc., Ph.D., Human Resource Management & Organizational Behavior & Organizational Development