Kelly Mccarthy Email & Phone Number

Burlington, Massachusetts, United States

Headquarters In Chicago

Oversee all areas related to Senior Lifestyles Memory Care neighborhoods.Establish SLC standards, policies and procedures for growing Memory Care Neighborhoods.Created the ALFA award winning Walk with Me Program for our Legacy Court person centered care neighborhoods.The Walk with Me Program is a SLC care partnership program that creates an engaging relationship between resident, family and caregiver.Establish environmental layout in the development of propose built neighborhoodsOversee development of all retro-fit memory care neighborhoodsInterview and hire all Memory Care Directors for each communityOrient and train all Memory Care Directors as to SLC standards.Provide a variety of memory care trainings for all communities and all departments.Provide “Behavior Huddle” calls for communities requesting support. Exploring the possible unmet need of the resident with the team and setting up interventions for team to follow.Host a monthly Meeting calls for all Memory Care Directors. Review the Sales and Marketing approach to memory care with Sales and Legacy Court team.Provide corporate outreach support in Sales and Marketing.Established talking points for the Sales and Memory Care Directors for our memory care neighborhoods.Created and rolled out the companywide "peacock recognition program" for memory care teams. Established "Eyes to the Wall" Elopement drill guidelines and protocol for entire company.

Providence, Rhode Island Area

Create and conduct corporate-wide standard reviews for 40 Horizon Bay Memory Care (HBMC) communities Develop and host weekly conference calls created to orient new Directors and Programing Managers with HBMC. Establish and manage corporate-wide memory care training to including: Horizon Bay Management trainingHBMC neighborhoods trainingFamily support group and facilitator trainingTrain Sales and Marketing Team on referrals development Provide Alzheimer’s Association CEU programsConducted quarterly week long comprehensive orientation memory care training for all new Directors of Memory Care throughout the countryInterview and hire community Memory Care Directors and Programing ManagersLay in HBMC Retro fits at many HBMC properties Assisted in the development of new branding materials for HBMC brochureCoach Director of Memory Care and Marketing team on outreach and creative follow up opportunities

Psychology With A Concentration In Gerontology, Gerontology

Activities and Societies: see resumesee resume

Bachelor'S Degree, Psychology And Gerontology