Amanda Bratton Email & Phone Number

Lahaina, Hi, Us

Our mission is to relieve entrepreneurs by managing their online presence so they can focus on what is most important; their business.

Lahaina, Us

Strategic Planning & Execution: Orchestrating comprehensive marketing plans aligned with business objectives to drive revenue growth and market expansion.Digital Marketing Mastery: Proficient in leveraging the latest digital tools and platforms to enhance brand visibility, engagement, and lead generation.Team Leadership & Collaboration: Inspiring and leading cross-functional teams to deliver high-impact campaigns and initiatives.Data-Driven Insights: Utilizing analytics and market research to uncover consumer insights, optimize marketing performance, and adapt strategies for maximum impact.

Aloha Author Services assists with newsletters, updating websites, promoting book launches, researching information for books being written, compiling survey data, building keyword lists, communicating with street teams and vendors, and creating graphics.

Irvine, Ca, Us

Duties include: Managing the pre-arrival, in-house and post-arrival experiences of guests, forecasting for future projects, Managing Inspirato Concierge, Daily Meetings with resort and Inspirato, Connecting with guests daily, Creating amazing WOW's to surprise the families, Accounting for Department, Planning itineraries, Communicating with local businesses, Creating Reservations, Inspecting Residences, Overseeing budget of renewal

Portland, Or, Us

The Home Care Supervisor (HCS) is personally responsible for all TKVR home services within their assigned portfolio of homes that have an average value of $25 Million Dollars. The HCS will manage all aspects of home care within their portfolio of homes and is ultimately responsible for the performance of those properties with the goal of maximizing (1) Guest Housekeeping and Property Reviews, (2) Owner NPS and (3) Percentage of guest issues per arrival. In addition, the HCS will also work with the homeowner success, listings, and onboarding teams, and all other aspects of services TKVR provide to both owners and guests a world-class hospitality experience.Job Responsibilities:Proactively anticipate and resolve potential homeowner/guest escalations through regularly scheduled inspection visits to your portfolio of properties.Resolve any maintenance related problems at your homes with high quality and efficiency.Manage regularly scheduled visits to you properties for all vendors.Onboard newly acquired properties and ensure they are successfully set up for both homeowner/guest satisfaction.Communicate directly with homeowners to solve any issues at their property in a professional and time efficient manner.QA/QC all listings and guest check-in instructions to ensure they reflect accurate information.Respond to ad-hoc guest or homeowner related issues and solve problems.Schedule and route bi-weekly home rotations to ensure quality of properties, taking into account reservation status, arrivals, and departures.Ability to work independently in the field, sometimes with little supervisionGeneral maintenance skills is a plus!

Duties include but are not limited to: recruiting, training and supervising staff, agreeing and managing budgets, planning menus, ensuring compliance with licensing, hygiene and health and safety legislation/guidelines, promoting and marketing the business, overseeing stock levels, ordering supplies, handling customer enquiries and complaints, taking reservations, greeting and advising customers, problem solving, preparing and presenting staffing/sales reports, keeping statistical and financial records, assessing and improving profitability, setting targets, handling administration and paperwork, liaising with customers, employees, suppliers, licensing authorities and sales representatives, making improvements to the running of the business and developing the restaurant.

Responsible for planning, organizing and directing team members to ensure the highest degree of guest satisfaction. Responsible for purchasing, re-ordering and maintaining housekeeping supplies and inventory. Hosted monthly staff meetings to go over reviews, comments and inventory. Assisted with covering the roles of front desk and concierge weekly. Responsible for daily, monthly, annual scheduling for staff members

Bethesda, Maryland, Us

The Front Office Manager is accountable for the efficient operations affecting the arrivals & departures of guests while also providing exceptional levels of guest service throughout stay.Supervise the activities and service levels of Front Desk Agents, Bell Team. Supervise the daily operations of the front desk & service express, Overseeing the service express telecommunication staff. Orchestrate the daily management of room inventory to achieve optimal levels of revenue while maintaining and ensuring high levels of guest satisfaction. Create & maintain consistency through departmental staff accountabilities to ensure processes & audits are in-place to reinforce internal measurement systems and brand standards. Mentor in developing subordinates to support succession plans. Responsible for hiring, training and discipline, and for the overall morale of department. Collaborate with other hotel departments to facilitate high level of communication and guest satisfaction. Responsible for the Starwood Preferred Guest membership program and ensure that all guests who are members are appropriately recognized, meeting all Vistana standards. Seek best practices and opportunities through active use of Vistana tools as well as through networking within Vistana. Serve as the main contact & Hotel Leadership Liaison for guest contact in the absence of the Hotel Manager, responsible to handle escalated events that include guest recovery & emergency codes. Demonstrate service recovery through personal interaction and written correspondences.

Bethesda, Maryland, Us

Skilled in the art of mixing, garnishing and then serving drinks based on customers’ needs.Knowledgeable in meeting, anticipating and later providing high quality services to the customers.Experienced in stocking and sanitizing the bar based on customer trends.Welcoming and caring attitude towards customer service.Understanding of the regulations for beverage serving.Ability to help customers to choose drinks from extensive menu, taking orders and pleasing customers.Ability to speak fluently in English and intermediate Chinese.Adaptability as par the personalities and needs of customers.

Bethesda, Maryland, Us

Highly skilled in greeting, registering, and assigning rooms to guestsProven ability to assist guests with room booking, changing and cancelling reservationsAdept at computing bills, collecting payments, and making change for guestsHands-on experience in keep records of room availability and guests’ accounts, manually and by means of computersWell versed in performing simple bookkeeping activities including balance of cash accountsAble to confirm customers’ credit, and establish how the customer will payDemonstrated ability to review accounts and charges with guests for the period of the check out procedureExtremely capable of answering inquiries related to hotel services, registration of guests, and shopping, dining, leisure, and travel directionsSpecial talent for posting charges of rooms, food, liquor, or telephone calls to ledgers by hand and by means of computersDemonstrated expertise in providing and ensuring high-quality guest relationsKnowledge of advising housekeeping staff when rooms are ready for cleaningExcellent verbal and written communication skillsDedicated and careful—high level of accuracy and attention to detail

Bachelor Of Science (B.S.), Hospitality Administration/Management And Chinese Studies

High School