CAREER OBJECTIVEI am seeking the next Operations Director, Hotel/Resort General Manager/Resident Manager or any position related to my qualification in hospitality industry field.To develop self professionalism thru learning by doing in achieving top career path and together we develop human resources potential under my strong leadership skill and professional career track path/professionalism.BUSINESS OBJECTIVETo develop core business and maintain highest guest satisfaction index by empowering human resources and wider net working PERSONAL DESCRIPTIONI posses a strong leadership skill, self drive, well organized person, attentive to details, customer & result oriented and able to work under pressure.Indonesia & overseas hotelier's experienced & successful hospitality professional for over 16 years in hospitality management field and overall operations and currently residing in west java Indonesia. MANAGEMENT EXPERIENCE & ACHIEVEMENTS Held Management position-Within 5* Establishments of resorts, city hotels and life style club from 115 hotels bed rooms to 450 bed rooms with extensive Food & Beverage outlets. Directing and developing management team by focusing on key performance indicators team, service, guest satisfaction index and sales & revenue. Green Hotel-established and sustainable green eco tourism program-environment friendly and community developmentSpecialties: Establish a sustainable food safety management system based on ISO 22000:2005-HACCP plan Establish a food & beverage restaurant/cruise ship/club/hotel/resort & catering for concept, setting-up, management and consultancy. Join pre-opening international chain hotel/resort-operation & management, training aspect, staff recruiting and establish SOP/P&P Hotel Sales and Marketing/business plan, Rooms division Management, Food & Beverage and kitchen Management
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Consulting & Head Of OperationsThe Parlor Hills Nov 2021 - Jul 2022Bandung, West Java, Indonesiasetting up the establishment-kitchen, dining area, wahana facilities
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Business PartnerBlissful Kitchen Jan 2021 - Oct 2021Bandung, West Java, IndonesiaCafe
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Resort Operation ManagerCamp Hulu Cai Resort Feb 2020 - Jan 2021Bogor, West Java, Indonesia
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Hotel General ManagerSeruni The Fountain Hotel Jan 2018 - Dec 2019Cisarua Bogor West Java. Indonesia
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Operations ManagerLabersa Grand Hotel & Convention Center Aug 2017 - Dec 2017Riau Province, Indonesiaresponsible for day today f&b division, room division and engineering dept -
Site Manager Facilities&Catering ServicesPt Bakrieland Development Tbk Aug 2016 - Aug 2017Samarinda Area, East Kalimantan, Indonesia -
General ManagerSanta Monica Hotel & Convention Oct 2015 - Aug 2016Bogor West Javaresponsible for day today hotel operation and marketing aspect
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Food And Beverage Operations ManagerAerowisata Hotels & Resorts Feb 2014 - Oct 2015Lombok Ntb -
Hygiene & Training ManagerTamween Project Development Catering Co Feb 2010 - Feb 2014Doha, QatarDuties & Responsibilities: To ensure and sustainable hygiene practices in the kitchens, good handling procedure in warehouse & cold storage and maintain good housekeeping principles in premises. To facilitate a Training Program/Activity of 300 Employees, plan the Program and develop the Plan & the Program including establish & implement/monitoring HACCP plan based on ISO 22000:2005The Training Program and Activity aimed to develop an individual Attitude, Knowledge and Skill area based on Super Soft Skill, Soft Skill and Hard Skill Training aspect. To establish a Company Training Policy & Training Business Plan and Health & Safety Policy Statement/Employee Safety Guidelines.
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Camp CoordinatorGama Co Feb 2009 - May 2010Ras Laffan, Qatarensure smooth day to day operation of staffs Camp (2000 employees), 5 Staff and Employee Dining Rooms, 500 sharing and single Room (24 compound buildings), Housekeeping, Lounges and Recreation Hall including laundry facility.
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Consulting & TrainingHospitality Consulting & Training/Recruiting. Jul 2007 - Dec 2007Bogor West Java IndonesiaProject & Clients: Hotel & Resorts Management Consulting/Training at hotels/resorts in Puncak Bogor.West JavaStaff recruiting for Villa Holiday hotel and Catering company in Qatar Middle East.New opening and Managing/Operating Sphinx Pub & Lounge in Banjarmasin. .
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Executive Assistant ManagerAlexis Entertainment Hotel Jan 2007 - Jun 2007Jakarta, IndonesiaDuties & Responsibilities : Responsible for day to day operation of 76 Hotel Guest/Bed rooms, Four Play Lounge, Bath House, Ktv private, Coffee shop, Room ServiceLead daily afternoon briefing and Weekly Department Head Operational Meeting, Monthly Marketing & Activities Meeting with Director/Owner
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Executive Assistant ManagerJakarta American Club Nov 2005 - Dec 2006Jakarta, IndonesiaDuties & Responsibilities :Managing day to day Life Style American Embassy Club Operation-Includes Grill Room, Pool Cafe, Karaoke Lounge, Pool Bar, Theatre/Convention Hall and Sport Activities-Gymnastic Room, Swimming Pool, Tennis Court, Squash, Basket Ball and Club Member Summer Camp Activity and Housekeeping. Lead regular Communication Meeting amongst Staffs & Managers.
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Executive Assistant ManagerLido Lakes Resort & Conference Jan 2001 - Jul 2005Bogor West Java, IndonesiaDuties & Responsibilities :Managing Daily Operation of 115 Hotel/Resort Guest Room including Food & Beverage Outlets and Kitchen Operation, Conference and Banquet Service, Guest Leisure Activities, Room Division, Maintenance Department and Human Resources & Staff Training Development and Established Green Hotel Environment, Yearly Business/Budget Plan and Strategic Planning, Marketing & Media Promotion initiative. Lead Weekly Dept. Head Meeting, Monthly Profit & Loss Meeting, Attending Monthly Board of Directors Meeting and active as a Vice Chairman of Green Hotel Activity. -
Food & Beverage ManagerGrand Aquila Hotel Jul 1999 - Dec 2000Bandung Area, West Java, IndonesiaDuties & Responsibilities : Responsible day to day food & beverage outlets operation-180 seats Coffee Shop, 110 Seats Dragon Chinese Restaurant, In room Dining and Mini Bar, Lobby Lounge Bar, Paparazi pub and Wedding Ball room for 1000 pax, 6 Meeting room FacilityWeekly Forecasting, Yearly Budgeting, Menu Planning and Menu Engineering, Plan Monthly F & B Calendar and Promotion initiative -
Food & Beverage ManagerRadisson Hotel Jun 1996 - May 1999West Java, IndonesiaJoin Pre Opening team to set up 110 seats Coffee Shop, 120 Seats Chinese Restaurant, Lounge Bar, Pool Bar, Deli Shop and Four Meeting room FacilityTraining set up, Staff recruiting and establishes Standard Operating Procedure Responsible for day to day of F & B Outlets Operation, Weekly Forecasting, Yearly Budgeting, Menu Planning and Menu Engineering, Plan Monthly F & B Calendar and Promotion initiative -
Asiatic Fusion ManagerFour Seasons Hotels And Resorts Feb 1995 - Jul 1996Jakarta, IndonesiaJoin Pre Opening team to set up 90 seats a Fine Dining Fusion Restaurant, Staff Training and Recruiting, in charge for Chain de Rotisserie event on November 1995. Assist in opening other outlets-Coffee Shop, Garden Terrace Lounge, maintain higher standard level of service -
F&B Outlets ManagerSheraton Jul 1991 - Mar 1995Lombok, IndonesiaJoin Pre Opening team set up 140 seats Coffee Shop, 60 seats Pool Grill, Room Service, Pool Bar and Beach BarStaff Recruiting and Training, establish Standard Operating Procedure, weekly/monthly f&b forecasting, maintain Butler Service of 4 Villas, maintain weekly Traditional Performance Dance -
Dining Room & Flambee StewardHolland American Line. Usa Apr 1987 - Sep 1990Seattle, Washington, United State Of AmericaResponsible for Daily Passengers Meal Service- Breakfast, Luncheon, And Dinner Including High Tea, Fondue, And Midnight Buffet Service.serving liquors flamming dessert during dinner service
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Bravo Romeo's current role is Hotelier-real LIEUR over covid.
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