Michel Bravo Sarria Email & Phone Number

Lake Charles, Louisiana, United States

- Configured and monitored network devices such as routers, switches, firewalls, and wireless access points.- Installed and configured server hardware components, such as processors, memory modules, hard drives, RAID controllers, and power supplies.- Performed software installations of Windows Server operating systems and applications.- Troubleshoot technical issues related to servers, networks, storage systems, virtualization platforms, and other IT infrastructure components.-… Show more - Configured and monitored network devices such as routers, switches, firewalls, and wireless access points.- Installed and configured server hardware components, such as processors, memory modules, hard drives, RAID controllers, and power supplies.- Performed software installations of Windows Server operating systems and applications.- Troubleshoot technical issues related to servers, networks, storage systems, virtualization platforms, and other IT infrastructure components.- Implemented security measures to protect data from unauthorized access or malicious attacks.- Monitored system performance using various tools and techniques to identify potential problems before they occur.- Provided technical support for end-users by troubleshooting hardware and software issues remotely or onsite.- Developed and maintained system documentation, including installation procedures, operational guidelines, and user manuals. Show less

Lake Charles, Louisiana, United States

● Oversee the management of e-commerce app requests, handling customer orders, and processing requests.● Responsible for communicating with customers who place orders through the e-commerce platform.● Coordinating pickup times, addressing any concerns, and providing assistance to customers when they arrive to collect their orders.

Havana, Cuba

- Collaborated remotely with the Cuspinera SURL team to enhance and develop an online shopping website, contributing to its user interface and overall performance.- Leveraged the Next.js framework to build efficient and SEO-friendly web pages, optimizing site speed and user experience.- Implemented a responsive and visually appealing front-end design using Tailwind CSS, ensuring consistent styling across different devices and screen sizes.- Integrated external data sources by… Show more - Collaborated remotely with the Cuspinera SURL team to enhance and develop an online shopping website, contributing to its user interface and overall performance.- Leveraged the Next.js framework to build efficient and SEO-friendly web pages, optimizing site speed and user experience.- Implemented a responsive and visually appealing front-end design using Tailwind CSS, ensuring consistent styling across different devices and screen sizes.- Integrated external data sources by consuming APIs using React Query and Axios, enabling real-time updates and enhancing the website's dynamic content.- Collaborated with back-end developers to seamlessly integrate front-end components with the backend logic, ensuring smooth functionality and a cohesive user experience.- Demonstrated an understanding of performance optimization techniques, such as lazy loading and code splitting, contributing to improved loading times and website responsiveness.- Utilized version control (Git) to manage code changes and collaborate effectively with the remote development team. Show less

Havana, Cuba

- Played a pivotal role in the development and enhancement of the company's user portal, a critical platform for customer engagement and service management.- Collaborated with a cross-functional team to design, implement, and improve the user interface of the portal using the Next.js framework, ensuring a responsive and visually appealing experience for users.- Utilized CSS modules to manage styling, enhance modularity and avoid style conflicts in the complex web application.- Led… Show more - Played a pivotal role in the development and enhancement of the company's user portal, a critical platform for customer engagement and service management.- Collaborated with a cross-functional team to design, implement, and improve the user interface of the portal using the Next.js framework, ensuring a responsive and visually appealing experience for users.- Utilized CSS modules to manage styling, enhance modularity and avoid style conflicts in the complex web application.- Led backend optimization tasks, working with the Express.js framework and MongoDB database to streamline database queries and improve overall application performance.- Actively participated in architectural discussions, providing valuable insights that contributed to the platform's scalability, security, and maintainability.- Demonstrated strong problem-solving skills by identifying and resolving technical challenges, ensuring smooth integration between the front-end and back-end components.- Leveraged version control (Git) to manage codebase changes and facilitate collaboration within the development team.- Contributed to an agile development environment, participating in sprint planning, stand-up meetings, and retrospective discussions to continuously improve team processes. Show less

Havana, Cuba

- Spearheaded the successful implementation and deployment of a Proxy with a Load Balancer to efficiently manage and regulate network traffic, resulting in optimized network performance and enhanced security measures.- Provided exceptional technical support to end-users, promptly resolving hardware and software issues, and offering guidance to improve user experience and productivity.- Excelled in customer service by effectively communicating technical concepts to non-technical… Show more - Spearheaded the successful implementation and deployment of a Proxy with a Load Balancer to efficiently manage and regulate network traffic, resulting in optimized network performance and enhanced security measures.- Provided exceptional technical support to end-users, promptly resolving hardware and software issues, and offering guidance to improve user experience and productivity.- Excelled in customer service by effectively communicating technical concepts to non-technical stakeholders, building positive relationships, and enhancing user satisfaction.- Took charge of managing the company's active directory, implementing user authentication, access controls, and security policies, contributing to a secure and organized digital environment. Show less