Braxton Conrad Email & Phone Number

Logan, Ut, Us

Utah, United States

• Effectively facilitate stem cell transplants and center activation for clinical trials ina matrix organization, collaborating with internal and external partners to ensureseamless patient participation• Analyzed data and cultivated relationships among cross-functional teams tostreamline processes, decreasing time to donor selection by 30% in 5 weeks whichoperational efficiency and accelerating patient access to treatment• Manage the development of a new donor coordination role by evaluating existingworkflows, job functions, communication, and dynamic processes whileincorporating a comprehensive understanding of the transplant process, whichresulted in improved operational efficiency• Assist the clinical program administrator in monitoring quality indicators byreviewing policies, Standard Operating Procedures and Clinical PracticeGuidelines, proactively resolving compliance concerns, and effectively managingregulatory deviations• Train and mentor team members in formulating and executing plans for priorauthorization, appeals, appointment scheduling, donor collections, and stem cellinfusion, focusing on supply chain management with internal teams andcommercial partners• Spearheaded physician collaboration to devise strategic donor search tactics andovercome stem cell donation barriers, achieving a significant increase in donoravailability, ultimately expediting patient journey to transplant

Sandy, Utah, United States

• Demonstrated exceptional leadership skills by educating and training employees onthe proper preparation, optimization, and maintenance of sterile environments,while emphasizing the importance of practicing aseptic technique in operatingrooms and delivery rooms, fostering a culture of patient safety• Analyzed shift data to develop a methodology to improve staff assignmentimpartiality for employees, building trust and confidence, improving leadershipaccountability, and decreasing scheduling complaints by 100% within 2 months• Exercised strong organizational skills in efficiently managing patient registration,surgical procedures, organization of delivery records, and patient information,ensuring effective communication and accuracy• Exhibited effective communication skills by delivering comprehensive pre- andpostpartum care for patients and their newborns, collaborating closely with nurses,physicians, and certified nursing assistants (CNAs) to provide meaningful patientcare with a compassionate bedside manner

Layton, Utah, United States

• Led and mentored a team of 20 CNA's, fostering a culture of collaboration,effective communication, and exceptional patient care through proper training andbudget management• Analyzed quality concerns in patient care to develop accurate patient report sheets,decreasing miscommunications by 50% in 3 weeks• Collaborated closely with administrators, the director of nursing, and other teamleaders to establish and maintain high-quality patient care standards, while creatingan efficient work environment that prioritized patient satisfaction and effectiveteamwork

• Demonstrated strong leadership skills by supervising team members and fostering skillful communication, client education, and personal development• Empowered and educated customers by providing bilingual services and skillfully de-escalating phone calls requiring supervisor intervention, building strong customer relationships• Ensured adherence to quality standards by verifying the accuracy and compliance of outgoing emails, while also gathering and monitoring performance metrics of customer service representatives, showcasing strong attention to detail and leadership in maintaining service excellence

555 E 1400 N, Logan, Ut 84341

Logan, Ut

600 W Center St, Logan, Ut 84321

Bachelor'S Degree, Anatomy & Physiology

Activities and Societies: Crimson Transfer Honor Society Achievements: Dean's List

Coursework Completed, Management Information Systems

Activities and Societies: Partners In Business Conferences, Association of Information Systems Achievements: Dean's List