Face Consultant Representative | Driving Innovation in New Zealand's Industrial Flooring Industry

Scope of Role:Managed flooring projects for various main contractors, ensuring adherence to project scope and budget.Oversaw workforce allocation and developed action plans for efficient project execution.Implemented ongoing quality control measures to maintain high standards and ensure compliance throughout the project lifecycle.Managed defects and coordinated project handover and closeout processes.Prepared final project reports and technical submissions, providing comprehensive documentation.

Scope of Role:Oversaw quality assurance in the floor construction process, ensuring adherence to project specifications and standards.Managed quality control processes, including:Conducting post-pour inspections to verify the quality of the concrete and its compliance with project requirements.Performing flatness and levelness surveys to ensure that flooring meets required tolerances and specifications.Reported on quality assurance activities and followed up on non-conformance items by maintaining and addressing a defects list.

Scope of Role:Provided exceptional customer service at various Auckland event centres, addressing guest inquiries and ensuring a positive experience.Managed second-hand items, including handling, organising, and coordinating their use for events.

Scope of Role:Developed and executed improvement projects related to machinery maintenance, including the repair and installation of new equipment at asphalt and aggregates plants.Led a team of technicians, including mechanics, electricians, hydraulic specialists, and welders.Oversaw and supervised machinery performance, working with major brands such as WIRTGEN, VÖGELE, HAMM, KLEEMANN, KOBELCO, BOBCAT, and CATERPILLAR.Coordinated repair projects for critical machinery, including the Milling W120 and soil stabiliser.Ensured accurate documentation in compliance with Eurovia maintenance procedures.Managed spare part procurement from nominated suppliers like Caterpillar and Wirtgen, utilising SAP.Promoted health and safety in the workplace, adhering to the corporate zero-accidents policy.Participated in weekly department meetings to update on machine status and set goals.Managed stakeholder relationships to ensure effective collaboration and contract execution.Achievements:Led the installation and start-up of an aggregate crushing plant in Rancagua City, Chile, overseeing all phases including civil works, electrical installations, and piping.Designed and implemented a water-recirculating system for the machinery washing area at the mechanical workshop in Santiago, Chile.Initiated and completed a telemetry project across the national machinery fleet to monitor operational and non-operational times, supporting fuel-saving strategies.Formalised and updated the Maintenance Book for repair and upkeep processes, consolidating data, procedures, checklists, and flowcharts into a comprehensive Manual aligned with ISO 9001:2000 standards.

Scope of Role:Maintained and updated procedures and process maps, incorporating operational KPIs using SAP to ensure optimal performance.Conducted comprehensive site visits across the country to oversee and align operational processes at various plants, guaranteeing high product quality and compliance with international health and safety standards.Adapted operational processes to accommodate new product developments, ensuring they met customer expectations and maintained stringent quality standards.Achievements:Spearheaded a project to optimise the water/cement ratio in concrete mixes, which significantly enhanced concrete strength and contributed to a notable increase in company profits.Designed and implemented an operational process map to standardise loading and dispatching procedures across all plants, achieving consistency and compliance with ISO 9001:2000 standards.Leveraged expertise gained at Holcim to introduce advanced quality control measures, improving overall concrete quality and operational efficiency.

Scope of Role:Supervised and optimised operations at the concrete plant and cement warehouse, ensuring efficiency and quality.Managed a diverse team of up to 15 members, including truck drivers, dispatchers, wheel loader operators, forklift drivers, security staff, cleaning staff, and sales staff, while upholding a zero-accidents policy.Coordinated with suppliers to maintain adequate stock levels of aggregates for scheduled dispatches.Oversaw the supply chain of cement, including the delivery of silo trucks to other concrete plants and the reception of international cement vessels at the Port of Coronel.Ensured the fleet of machinery was maintained and repaired according to schedules, keeping operations running smoothly.Developed and presented monthly reports to top management, highlighting operational performance and key metrics.Achievements:Successfully installed a BETONMAC 120 concrete batching plant with a capacity of 120m³/h, managing all aspects from civil works to pipeline and electrical installations in Coronel City, Chile.Established and led the concrete and distribution warehouse team at the Coronel City concrete plant, enhancing operational efficiency.Managed the cement supply chain for the warehouse, overseeing the receipt of Type 1 cement from Vietnam and Thailand and coordinating the stocking and delivery by silo trucks throughout the south of Chile.

Project Preparation and Technical Support for Entrepreneurs:Developed and managed project preparations for a diverse portfolio of entrepreneurs and startups, aiming to secure government funding and support.Provided technical guidance and strategic advice to ensure the feasibility and success of their business ventures.

Pathway Project for Graduation Requirement:Developed a comprehensive project utilising a Business Process Management (BPM) model, applied to the operational and commercial areas of a water care company.Enhanced the existing information system (ERP) by updating procedures, aligning processes, and determining key performance indicators (KPIs) to support effective managerial decision-making.