Brayan Rivera Salazar
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Brayan Rivera Salazar Email & Phone Number

Ejecutivo de Soporte TI at Siesa
Location: Cali, Valle Del Cauca, Colombia 8 work roles 5 schools
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✓ Verified August 2026 3 data sources Profile completeness 86%

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Current company
Role
Ejecutivo de Soporte TI
Location
Cali, Valle Del Cauca, Colombia
Company size

Who is Brayan Rivera Salazar? Overview

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Quick answer

Brayan Rivera Salazar is listed as Ejecutivo de Soporte TI at Siesa, a with 1038 employees, based in Cali, Valle Del Cauca, Colombia. AeroLeads shows a matched LinkedIn profile for Brayan Rivera Salazar.

Brayan Rivera Salazar previously worked as Technical support executive at Siesa and Services Agent at University Autonoma De Occidente. Brayan Rivera Salazar holds Desarrollo De Chat Bots Con Azure Openai, Especialidad Formativa from Platzi.

Company email context

Email format at Siesa

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Siesa

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Profile bio

About Brayan Rivera Salazar

Technologist in analysis and development of information systems with skills and knowledge in web development (JavaScript, HTML, CSS3, PHP, SQL, Git and Git Hub), help desk level 1 and 2, Intermediate experience in Linux and Windows servers, data analysis and transformation, Experience in customer service areas, #Developer, #Soporte, Desarrolladores, #.NET, #Software, #Tecnologia,#IT

Current workplace

Brayan Rivera Salazar's current company

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Siesa
Siesa
Ejecutivo de Soporte TI
Cali, CO
Website
Employees
1038
AeroLeads page
8 roles

Brayan Rivera Salazar work experience

A career timeline built from the work history available for this profile.

Ejecutivo De Soporte Ti

Cali, Co

Technical Support Executive

Current

Cali, Valle Del Cauca, Colombia

IT services and IT consulting- Relational database administration.- Windows Active Directory Administration.- Telephone and remote technical support.- Support of business management systems Siesa Cloud Services.

Nov 2022 - Present

Services Agent

Cali, Valle Del Cauca, Colombia

- Manage incidents, problems and service request through the lifecycle. Including documenting, tracking and monitoring to ensure timely resolution in line with SLAs.- Research, programming and execution of projects for improvement.- Analyse the services tickets and develop data reports in Power BI.- Monitors the general e-mail queue and incoming phone lines during high-volume periods.- Provides coaching and mentoring to peers and Services Agents, assisting with troubleshooting,… Show more - Manage incidents, problems and service request through the lifecycle. Including documenting, tracking and monitoring to ensure timely resolution in line with SLAs.- Research, programming and execution of projects for improvement.- Analyse the services tickets and develop data reports in Power BI.- Monitors the general e-mail queue and incoming phone lines during high-volume periods.- Provides coaching and mentoring to peers and Services Agents, assisting with troubleshooting, processes and procedures.- Develop basic solutions in Google Appscript. Show less

Jul 2018 - Nov 2022

It Support Specialist - Level 1 And 2

Red Link

Cali, Valle Del Cauca, Colombia

- Help customers through the online technical support system, telephone and remote and on-site support tools to detect technical problems.- Resolution and monitoring of incidents with network, servers, PC operating systems, applications and peripherals.- Back up data operations and data recovery.- Maintain, troubleshoot, and manage LAN and WAN usage.- Evaluate and install computer hardware, network software, and operating system software.- Identify problems and restore… Show more - Help customers through the online technical support system, telephone and remote and on-site support tools to detect technical problems.- Resolution and monitoring of incidents with network, servers, PC operating systems, applications and peripherals.- Back up data operations and data recovery.- Maintain, troubleshoot, and manage LAN and WAN usage.- Evaluate and install computer hardware, network software, and operating system software.- Identify problems and restore services. Show less

Jan 2017 - Feb 2018

Auxiliar De Soporte De Ti

Colombia

- Desarrollador web.- Soporte técnico a usuario final.- Administración de bases de datos.- Administración de bases de datos.- Gestión de aplicaciones corporativas para CRM.

Mar 2016 - Sep 2016

Information Technology Support Assistant

Colombia

- Web developer.- Technical support to end user.- Database administration.- Database administration.- Management of corporate applications for CRM.

Mar 2016 - Sep 2016

It Technician

Cali, Valle Del Cauca, Colombia

- Network and remote printing service administrator on Linux and Windows servers.- Windows Active Directory Manager 2012.- Database administrator in Microsoft SQL Server.- Mobile device support (Apple and Android).- End user support.- Preventive and corrective maintenance of hardware and software.

Jan 2015 - Feb 2016

It Support Technician

Grupo Empresarial Jaramillo Ingenieria

Colombia

Support Technician Level 1 and 2End user support, Printing support, Maintenance of computer equipment,Technician in networks and structured cabling, Configuration and Installation of Routers andAccess Point, Software Support and Management of technical personnel, Active participation insystematization CG1 8.5, Remote support nationwide.

Feb 2012 - Nov 2014
Team & coworkers

Colleagues at Siesa

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5 education records

Brayan Rivera Salazar education

Desarrollo De Chat Bots Con Azure Openai, Especialidad Formativa

Especialidad Formativa, Implementación Y Automatización De Soluciones Tecnológicas Tipo Cloud Para Amazon Web Services

- Modalidad Presencialidad Virtual - Intensidad - 28 horas

Especialidad Formativa, Curso Básico De C# - Fundamentos Variables Y Operadores

- Modalidad Virtual Intensidad Horaria: 12 horas de Teoría y Practica

Especialidad Formativa, Introducción A Aws - Fundamentos De Cloud Computing

Modalidad Virtual Intensidad Horaria: 14 Horas de teoría y practica

FAQ

Frequently asked questions about Brayan Rivera Salazar

Quick answers generated from the profile data available on this page.

What company does Brayan Rivera Salazar work for?

Brayan Rivera Salazar works for Siesa.

What is Brayan Rivera Salazar's role at Siesa?

Brayan Rivera Salazar is listed as Ejecutivo de Soporte TI at Siesa.

Where is Brayan Rivera Salazar based?

Brayan Rivera Salazar is based in Cali, Valle Del Cauca, Colombia while working with Siesa.

What companies has Brayan Rivera Salazar worked for?

Brayan Rivera Salazar has worked for Siesa, University Autonoma De Occidente, Red Link, Claro Colombia, and Electra S.A.

Who are Brayan Rivera Salazar's colleagues at Siesa?

Brayan Rivera Salazar's colleagues at Siesa include Jhonathan Espinal, Esteban Florez, Sergio Daniel Olaya Chavez, Manuel Restrepo Rios, and Guillermo Augusto Durán Boneth.

How can I contact Brayan Rivera Salazar?

You can use AeroLeads to view verified contact signals for Brayan Rivera Salazar at Siesa, including work email, phone, and LinkedIn data when available.

What schools did Brayan Rivera Salazar attend?

Brayan Rivera Salazar holds Desarrollo De Chat Bots Con Azure Openai, Especialidad Formativa from Platzi.

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