Customer Success Manager
Current
Aug 2024 - Present
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Brayden Ray Email & Phone Number
Customer Success Manager and Lead Developer
at
Waites
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Success Manager and Lead Developer
Location
Brooksville, Kentucky, United States
Company size
Who is Brayden Ray? Overview
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Quick answer
Brayden Ray is listed as Customer Success Manager and Lead Developer at Waites, a with 56 employees, based in Brooksville, Kentucky, United States. AeroLeads shows a matched LinkedIn profile for Brayden Ray.
Brayden Ray previously worked as Customer Success Manager at Waites and Lead Developer / Product Support Specialist at Leanbizsolutions. Brayden Ray holds Bachelor Of Science - Bs, Computer Science, 3.9+ from Morehead State University.
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Waites
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Profile bio
About Brayden Ray
Experienced Software Developer & IT Support SpecialistHello! I'm Brayden Ray, an accomplished Software Developer with a strong background in product support and customer satisfaction. With 6 years of experience in the tech industry, I've honed my skills in leading development teams, ensuring product excellence, and providing top-notch support to clients.As a Software Developer, I've successfully managed numerous projects from concept to completion, employing agile methodologies to deliver high-quality software solutions on time and within budget. My expertise lies in Python, C++, C#, HTML, and JavaScript. I also have a bit of experience with website design and implementation.Additionally, I excel in product support, where I've demonstrated my ability to troubleshoot complex issues, provide timely solutions, and ensure customer satisfaction. My proactive approach to customer support via email, live chat, and phone calls has resulted in a 94% satisfaction rate with my customers.
Current workplace
Brayden Ray's current company
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Waites
3 roles
Brayden Ray work experience
A career timeline built from the work history available for this profile.
Lead Developer / Product Support Specialist
CurrentCreated Web, IOS, and Android applications and functionality that increased member usage by over 1200% using Python, JavaScript, and HTMLCollaborated closely with my team, I contributed to the entire SaaS development lifecycle, from planning and design to implementation and testing in a computer hardware and software spaceCollaborated with customers to troubleshoot issues with hardware/software via email, live chat, and call tracking systems for over 5000 customers in a SaaS environment with a 96% satisfaction rateConducted 2-3 weekly product training sessions for customers and internal teams, improving overall product understanding and user experience by over 85%.Released weekly deliverables that met release schedule expectations 100% of the time
May 2021 - Present
It Support Specialist
Brextech Llc
Provided internal support for multiple teams in a SaaS environment while managing a relational databaseAttended remote internal 5-7 weekly meetings to ensure customer satisfaction
May 2018 - May 2021
Team & coworkers
Colleagues at Waites
Other employees you can reach at waiteswireless.com. View company contacts for 56 employees →
OI
Oleh Ivanov
Colleague at WaitesOdesa, Odessa, Ukraine
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MC
Mike Crosby
Colleague at WaitesGreater Houston, United States
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KK
Kevin Kreyling
Colleague at WaitesUnited States
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MM
Mike Maida
Colleague at WaitesBrookfield, Wisconsin, United States
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NS
Noah Sheffield
Colleague at WaitesVancleave, Mississippi, United States
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JB
Jennifer Burris-Whitaker
Colleague at WaitesAlexandria, Kentucky, United States
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JA
Joseph Alexander
Colleague at WaitesPensacola, Florida, United States
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BF
Brian Franz
Colleague at WaitesSpringboro, Ohio, United States
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CS
Claude Scott
Colleague at WaitesAccra, Greater Accra Region, Ghana
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TK
Tejas Kulkarni
Colleague at WaitesThane, Maharashtra, India
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Oleh Ivanov
Colleague at WaitesOdesa, Odessa, Ukraine
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MC
Mike Crosby
Colleague at WaitesGreater Houston, United States
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KK
Kevin Kreyling
Colleague at WaitesUnited States
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MM
Mike Maida
Colleague at WaitesBrookfield, Wisconsin, United States
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NS
Noah Sheffield
Colleague at WaitesVancleave, Mississippi, United States
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JB
Jennifer Burris-Whitaker
Colleague at WaitesAlexandria, Kentucky, United States
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JA
Joseph Alexander
Colleague at WaitesPensacola, Florida, United States
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BF
Brian Franz
Colleague at WaitesSpringboro, Ohio, United States
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CS
Claude Scott
Colleague at WaitesAccra, Greater Accra Region, Ghana
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TK
Tejas Kulkarni
Colleague at WaitesThane, Maharashtra, India
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1 education record
Brayden Ray education
FAQ
Frequently asked questions about Brayden Ray
Quick answers generated from the profile data available on this page.
What company does Brayden Ray work for?
Brayden Ray works for Waites.
What is Brayden Ray's role at Waites?
Brayden Ray is listed as Customer Success Manager and Lead Developer at Waites.
Where is Brayden Ray based?
Brayden Ray is based in Brooksville, Kentucky, United States while working with Waites.
What companies has Brayden Ray worked for?
Brayden Ray has worked for Waites, Leanbizsolutions, and Brextech Llc.
Who are Brayden Ray's colleagues at Waites?
Brayden Ray's colleagues at Waites include Oleh Ivanov, Mike Crosby, Kevin Kreyling, Mike Maida, and Noah Sheffield.
How can I contact Brayden Ray?
You can use AeroLeads to view verified contact signals for Brayden Ray at Waites, including work email, phone, and LinkedIn data when available.
What schools did Brayden Ray attend?
Brayden Ray holds Bachelor Of Science - Bs, Computer Science, 3.9+ from Morehead State University.
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