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Brayden Wright Email & Phone Number
Senior Technical Support Engineer
at
Rock Mountain Technology
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior Technical Support Engineer
Location
Saratoga Springs, Utah, United States
Company size
Who is Brayden Wright? Overview
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Quick answer
Brayden Wright is listed as Senior Technical Support Engineer at Rock Mountain Technology, a with 18 employees, based in Saratoga Springs, Utah, United States. AeroLeads shows a matched LinkedIn profile for Brayden Wright.
Brayden Wright previously worked as Data Services Engineer at Novarad and Technical Support Engineer at Novarad. Brayden Wright holds Master'S Degree, Cyber Security from Utah Valley University.
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Email format at Rock Mountain Technology
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Rock Mountain Technology
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Profile bio
About Brayden Wright
I have vast experience designing, implementing, and maintaining a cutting-edge enterprise VMware virtualization environment. In addition, I have the uncanny ability and desire to explore data logs to find solutions. While leveraging analytical tools and a personalized troubleshooting methodology, I continuously identify complex hardware and software issues and deliver efficient solutions. My communication style is extremely effective for both technical and non-technical (client) personnel.AREAS OF STRENGTH & EFFECTIVENESSNetwork, Security, & Systems Administrator Expertise➤Overview: Worked 6 years in network security and technology engineering in a wide range of industries (healthcare (medical device, hospital, physicians/dental offices, EMR development), enterprise, growth companies, professional services). ➤Network & Systems Administration: Performs day-to-day administration of Windows Servers, virtualization, and storage systems to ensure optimal performance and availability.➤Troubleshooting: Analyzes data/logs to discover root cause of complicated issues, leveraging unique troubleshooting methodology to discover solutions previously undiscoverable for 2 companies. Excellent Customer Service: Easily and clearly communicates with both technical and lay personnel, uses approachable techniques to explain complicated situations simply. ➤Collaboration: Works cross-functionally to ensure technology goals and KPIs are met.Cyber Security: Monitors and maintains system security and antivirus software, safeguarding against potential threats.➤Consistently Promoted: Moved up to Data Services Engineer at Novarad within 1.5 years. Became a Senior Level Tech with Rock Mountain Technology within a year.➤Completing Graduate Degree: Currently pursuing MS in Cyber Security.➤Leadership Style: Uses a Democratic Leadership Style to direct 3 direct and 8 indirect reports.➤Industries & Company Experience: Worked for Healthcare & IT Startups that work with Enterprise clients.Technology: Azure, Intune, Conditional Access Policies, AVD, Exchange Online, and Endpoint Manager; Cisco Meraki (network admin), PowerShell, Java Scripts, Windows Servers, and VMware virtual environments.
Current workplace
Brayden Wright's current company
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Rock Mountain Technology
5 roles
Brayden Wright work experience
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Senior Technical Support Engineer
➤Overview: Creates overall engineering structure for client systems, manages full scope of work for 3 technical support engineers, provides support, troubleshooting, and deep knowledge base to ensure all work is done properly. ➤Management: Streamlines system administration tasks through automation, optimizing operational efficiency and minimizing manual interventions. Project manager for various specialized software solutions to meet individual client needs.➤Reporting & Documentation: Develops and maintains detailed documentation for network and system configurations, providing transparency and consistency in support operations.➤Leadership: Conducts regular mentoring sessions for technicians to enhance technical skills, assuring the team's capability to meet clients' diverse technology requirements.
Data Services Engineer
➤Overview: Delivered rapid and accurate identification and resolution of software and network issues, minimizing downtime, ensuring uninterrupted healthcare operations. ➤Cross-functional collaboration: Led cross-functional teams and fostered synergy among IT and clinical staff.➤Boards: Contributed to the organization's security efforts by serving on the Security Council.➤Promoted: Moved into this position quickly due to expertise in building out channels for patient information continuity for EMR data.➤HL7 Interfaces Configuration: Built and implemented HL7 interfaces between EMRs and Novarad’s RIS system, Mirth configurations, and SQL queries to extract patient demographics and imaging information easily. ➤Technology: PowerShell and JavaSystems
Mar 2020 - Jun 2023
Technical Support Engineer
➤Overview: Delivered expert remote technical support for Picture Archiving and Communication System (PACS), Radiology Information System (RIS), servers, computers, and software, ensuring uninterrupted healthcare operations.➤HL7 & DICOM interfaces: Coordinated HL7 and DICOM interfaces, guaranteeing accurate and secure exchange of critical medical data between systems and ultimately improving patient care and workflow efficiency.➤Client Experience Enhancement: Utilized strong troubleshooting skills to diagnose and resolve software and network issues promptly, minimizing downtime and maintaining the reliability of healthcare technology systems.
Nov 2018 - Mar 2020
Technical Support Engineer
➤Overview: Streamlined system administration tasks through automation, optimizing operational efficiency and minimizing manual interventions.➤Reporting & Documentation: Developed and maintained detailed documentation for network and system configurations, providing transparency and consistency in support operations.➤Top-notch Service Provision: Conducted regular mentoring sessions for technicians to enhance technical skills, assuring the team's capability to meet clients' diverse technology requirements.
Apr 2017 - Mar 2020
2 education records
Brayden Wright education
Master'S Degree, Cyber Security
Bachelor Of Science - Bs, Information Technology Network Administration
FAQ
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What company does Brayden Wright work for?
Brayden Wright works for Rock Mountain Technology.
What is Brayden Wright's role at Rock Mountain Technology?
Brayden Wright is listed as Senior Technical Support Engineer at Rock Mountain Technology.
Where is Brayden Wright based?
Brayden Wright is based in Saratoga Springs, Utah, United States while working with Rock Mountain Technology.
What companies has Brayden Wright worked for?
Brayden Wright has worked for Rock Mountain Technology and Novarad.
How can I contact Brayden Wright?
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What schools did Brayden Wright attend?
Brayden Wright holds Master'S Degree, Cyber Security from Utah Valley University.
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