Brayden Decastro Email & Phone Number

Atlanta, Georgia, United States

As a Team Lead, I delegate tasks to team members to keep the cafe clean and well-stocked. By overseeing daily operations, I create an exceptional experience for our guests. Some key responsibilities include:- Communication: Communicating with Team Members and assisting them in any areas in the cafe. Reporting to S.C.E.O. and Market Leader with any issues during my shift.- Hospitality: Gaining comprehensive knowledge of Saxbys menu and taking orders for guests, offering recommendations, and preparing food and beverages.- Cleaning and Preparation: Performing various cleaning tasks to maintain a well organized cafe for our guests. Cleaning tasks include washing dishes, sanitizing countertops, sweeping, and mopping. Following a prep sheet, created by the S.C.E.O., I produce a smooth transition to the next shift and notify the upcoming Team Lead of any tasks not done.- Inventory Management: Unboxing delivery orders and organizing products inside the cafe and storage room using the FIFO method to maintain optimal freshness and product availability. Key Achievements:- During my time at Saxbys, I received a few shoutouts for my dedicated hard work and performing mission moments such as “We are a Community, Serving Our Community.” - As a Team Lead and incoming SCEO, I completed and passed the certified ServSafe Exam and Saxbys Badges: Training & Development, Strategic Marketing, SCEO Badge.- I consistently serve a minimum of 200 guests per shift, ensuring premium hospitality through greetings and serving our high-quality menu items.

Atlanta, Georgia, United States

As the Student Cafe Executive Officer for Saxbys, I follow their Three Pillars daily: Team Development, Community Leadership, and Financial Management. To become fully trained in this position, I completed Saxbys SCEO, Training & Development, and Strategic Marketing Badges on top of attending their week long camp session in Philadelphia. For six months, I will gain invaluable experience operating a café, developing a team, becoming a community leader, and an expert in business fundamentals.

Peachtree Corners, Georgia, United States

I work in all areas at Cinnaholic Peachtree Corners. My responsibilities include baking, training new hires in the station, cleaning the dole whip machine, serving customers with baked goods and beverages, and answering any questions customers may have about the products sold.Key Achievements:Within the first month and a half working there, I received a raise for my strong work ethic and dependability. I am never late to a shift because I always arrive early or on time. I ensure the task I am given is completed to the best of my ability and never afraid to ask questions if needed.I handle rushes under a calm manner whether I am upfront by myself or with a team.I serve over 500 customers a week while assisting the bakers in the back of house. Even though I am a part-time worker, I learn many things from the staff and experience with customers that have helped me grow and more motivated to work.

Alpharetta, Georgia, United States

When I worked at Crumbl Cookies, I was part of the management team as a Trainer. I performed in all areas in store from mixing dough to serving it to customers. My tasks included:- training new hires in every station they could legally work in- mix cookie dough and frosting- ball, bake, dress, and serve cookies- fold hundreds of boxes- wash dishes and mop floors- ensure every customer satisfied with their visit from the moment they walked in to walking out with a delicious box of cookies.Key Achievements:- I intended to work at Crumbl Cookies as just a Baker, but three months later I received a raise and promotion to Trainer.The managers observed my strong work ethic, ability to pick up shifts, never late to any shift, and expertise in every station.- Trained about 30 employees within a six month period; developed customer service skills through dealing with few upset customers and solving the problems in a professional manner; served and interacted with at least 1000 customers during my entire work period at Crumbl Cookies while fixing any issues present; and cooperated with over 50 employees.