-Imagines, organizes, and executes comprehensive manual tests for new features of Lucid applications.-Works closely with developers, project managers, and user experience designers to facilitate high-quality production releases.-Helps launch new features and fixes to the product line.-Creates relevant use case scenarios based on how consumers will interact with the software.-Works with entire QA team to complete prioritized regression testing prior to each production… Show more -Imagines, organizes, and executes comprehensive manual tests for new features of Lucid applications.-Works closely with developers, project managers, and user experience designers to facilitate high-quality production releases.-Helps launch new features and fixes to the product line.-Creates relevant use case scenarios based on how consumers will interact with the software.-Works with entire QA team to complete prioritized regression testing prior to each production release.Collaborates with product management, design, and development teams on the user interface, functionality, and specifications of new features. Show less

I was accountable for developing and executing onboarding plans for new MINDBODY customers to ensure their software was set up as quickly and efficiently as possible. I worked directly with new customers to guide them through the set up process and teach them how to use the software for daily tasks.