- Led staff to ensure service and cleanliness are at the highest standard - Managing up to 9 tables simultaneously (35 patrons)- Understanding product knowledge and passing that on to the customer- Using conflict resolution to ensure the customers have a pleasant experience - Assisting staff members to complete all tasks as a team

- Building and maintaining B2B relationships with an emphasis on marketing material and strategies.- Booking and building ads for digital and print media while working under tight deadlines.- Following local trends and events to enhance marketing strategies for Black Press Media and customers.

- Building and facilitating employment programs for clients aged 17- 29.- Assisting clients with employment services.- Presenting to high school students and meeting with employers to build B2B relationships.- Assisting with social media platforms and marketing strategies.

- Serving customers, maintaining stock counts, and training new employees.- Assisting the F&B Manager with the development of the restaurant.- Creating new campaigns to attract more customers and increase sales.- Assisting cooks with food prep in the kitchen.

- Six-month internship to Kenya through College of the Rockies which was funded through Global Affairs Canada.- Building and implementing a coffee tourism business plan and marketing plan with the intent to draw in more tourists for the university and the city of Nyeri.- Building social media platforms for the university store.- Learning the coffee and yogurt processes and using that information to build an effective and educational tour.