Customer Support Specialist
Current• Respond customers for Sky247, BetBarter and CricketBook via live chat (in english and portuguese) within the agreed KPI/SLA;• Provide customer support on Igaming, financial, technical any applicable issues required;• Communicate internally with others departments as CRM, Risk/Fraud, IT, and Payments to improve the customer experience;• Work to reach performance targets, including quality and fraud control.