Brazos Barber Email & Phone Number

Atlantic Beach, FL

Jacksonville, Florida Area

• Expertly operated proprietary web-based and mobile applications
• Trained and educated clients on the Forcura product offering and platform functionality
• Provided high-level and in-depth technical support via phone, e-mail, and web
• Evaluated new product features and assisted with rollout of enhancements to existing clients
• Created and maintained detailed documentation through logging of support cases, email, and knowledge base articles for client and internal use
• Interpreted and validated technical issues, test solutions, follow-up, and escalate when necessary

Jacksonville, Florida Area

• Directly managed almost 30 clients across the country
• Communicated with clients in a proactive, consultative & professional manner.
• Understood, processed and followed-through on client requests to ensure client satisfaction.
• Used proprietary internet-based performance reporting application to assist clients with proper navigation and explained the functionality thoughtfully and thoroughly.
• Effectively communicated internally to ensure completion of client requests.
• Efficiently acted as the exclusive professional for a portfolio of clients with day-to-day requests, quarterly batch reporting processes, questions, etc.

Jacksonville, Florida Area

• Managed sales, distribution and merchandising of brand portfolio within over 120 accounts in the Jacksonville, FL market
• Responsibly sold company initiatives to retail partners including: promotions, new brands, inventory management and pricing strategies
• Consulted, advised and engaged with retail partners on category management and business analytics to help improve the performance of their business
• Developed and utilized systems to track, measure and analyze progress against key sales initiatives and other business metrics

Jacksonville, Florida Area

• Met with customers and prospects to develop an understanding of their financial objectives and needs and suggested appropriate product and service solutions
• Sold customers on value and benefits of suggested alternatives and closed sales
• Maintained strong product and sales knowledge and championed core service values
• Responsible for meeting and even exceeding specific individual sales goals
• Supervised and coached the Teller and Platform staff to positively reinforce behavior and assisted with staff development planning
• Approved financial transactions using sound judgment to minimize risk and potential losses from fraud and other decisions that would impact Store financial results

Tallahassee, Florida Area

Seminole Boosters, Inc., is designated as the direct support organization for Florida State University athletics. As the athletics fundraising arm of the University, the Seminole Boosters, Inc., is charged with generating current and deferred contributions for the purposes of enriching the overall educational environment of the Seminole athletic program.

Hickory/Lenoir, North Carolina Area

The Hickory Crawdads are a Minor League Baseball team in Hickory, North Carolina. They are the Class A farm team of the Texas Rangers and play in the South Atlantic League.

Bachelor Of Arts (B.A.), Sports Management

Activities and Societies: FSU Sustainable Campus, Theta Chi Fraternity, Garnet and Gold Key Leadership Honorary, Interfraternity Council.

International Baccalaureate Degree

Activities and Societies: Baseball Team 4-year letterman, Interact, Student Government, Yearbook, Newspaper