IT Engineering for Global Supply Chain Management

Consulting for nationwide restaurant company which includes Outback Steakhouse, Bonefish, Carrabba's Italian Grill, Fleming's Prime Steakhouse, and Roy's. Focus specific to Dell OMCA Solution Implementation to Centralize Management of Dell BIOS Enterprise Wide. Solutions for management of POS systems and PCI compliance for national chain.

Managed Service Desk Implementation, Centralized Notification and Asset Management Strategies.

Direct consulting lead on design and implementation for company-wide Desktop Hardware Refresh and Operating System Migration.

Direct consultant for the Help Desk Implementation, Hardware Independent Imaging solution for servers, desktops, and tablets, Centralized Recovery Solution to manage entire medical field sites.

Direct consulting lead on-site at 11+ national sites on implementation and knowledge transfer on project design creating custom application migration approaches leveraging CMDB database management.

Built from ground up secure CRM sales web interface for sales management. Designed custom SQL / Access analytic database program to manage sale team contacts and revenue streams for sales efficiency and quantifiable metrics. Lead for company on data retention policies for incremental, differential, and full back up policy adherence.Improved user competency resulting in reduction of employee workload and increased production providing training to accounting and sales department with sister company Plextor, Inc. Eliminated and identified savings in software and hardware from outside IT consulting services.

Consulting services to wide area of customers within technology. Provided full range of IT services in this role to mid-size companies to manage and support internal IT infrastructure.