Recreation Operations Program Manager
Portland, Oregon Metropolitan Area
- Talent Management: Mobilize comprehensive operations and talent management strategies, overseeing recruitment, interviewing, training, and engagement for a dynamic 60-member team. Improved end-to-end processes to attract, develop, and retain top-tier talent, contributing to a high-performing work environment.- Policy Compliance: Established and advanced organizational policies for operational efficiency and industry compliance. Maintain clear staff manuals, promoting consistency in processes to meet collegiate athletics standards and NCAA compliance.- Employee Relations: Nurture positive employee relations through effective communication, conflict resolution, and mediation strategies, fostering a collaborative and supportive workplace culture within a diverse team.- Compensation Planning: Collaborated with leadership to optimize strategic compensation structures, leveraging data-driven insights to ensure competitive and fair remuneration for all employees.- Strategic Consultation with Leadership: Consulted with interdepartmental leadership on development and retention. Advised on the formulation and execution of strategies aligning with diversity, equity, and inclusion goals and broader business objectives.- Technology: Train staff on essential technology systems, including sales tools, payroll software, and online learning platforms. Monitor the latest tech trends for improved efficiency.