Frank Barboza Iv Email & Phone Number

Texas, United States

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Texas, United States

-Take calls and chat engagements through Avaya and Glia for selling Auto, Home, Motorcycle and PLP.-Effectively communicates and negotiates the values of coverage rates to suit the needs of clients for their insurance goals. -Maintains and accurately binds policies, finishing with a perfect score for Data Accuracy. Ranked #1 in the department of preventing premium leakage.-Manages time to ensure all quotes and follow ups are completed in a timely manner.-Provide best in class customer experience represented by survey score with 5 out of 5 for 2022-2023.-Job Role Discovery & Shadow training with Sr Claims, Compliance & Quality Analyst departments-Licensed to sell P&C Insurance in 46 states.

Greater San Diego Area

-Advised, sold and configured Automotive Aftermarket products in single and multiple transactions-Ranked in the top 3 of sales between Phone, Chat and Business-Fulfilled: 23,180 orders for $7,641,352.8 in net sales.-Averaged order of $333.20 over the course of 5 years (exceeding benchmark by 30%).-Showcased product features to customers and discussed technical details to overcome objections and lock in sales.-Proficient in G-Suite, MS Office, BoldChat and Zendesk Software.-Proficient in Social media/Marketing-Maintain relationships with decision makers for business in order to have a recurring revenue base-Create leads and close sales with Small - Medium sized businesses.-Provided first-rate service to all customers and potential customers.-Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.-Perform to the standards of multiple KPI's in a competitive sales environment.-Support training curriculum and assist in training of new chat sales agents.

Carlsbad, Ca

-Enhanced customer experience by introducing latest games, relating interesting game aspects and encouraging customers to consider expanding gaming interests.-Operated cash register, capably transacting sales, returns, refunds and exchanges.-Helped management receive, inventory and display games and game-related devices, and properly processed damaged merchandise for return.-Top 3 in sales for Black Friday Weekend-Prepared and assisted in organizing of work flow on a daily basis.-Met both personal and store sale quotas on a weekly basis.-Maintained awareness of younger game players and made age-appropriate recommendations.

Carlsbad, California, United States

-Directly assisted Team Leads, Supervisors, Model Builders and Associates with LEGO model projects.-Designed and built LEGO projects displayed in LEGOLAND Florida, LEGOLAND Malaysia and LEGOLAND Discovery Center Chicago.-Built 2D and 3D LEGO models including, but not limited to, miniature scale models and/or organic life sized models from supplied prototypes, diagrams or computer generated instructions from CAD and “Brickbuilder” software.-Developed and facilitated in-Park building events and large-scale interactive public building events designed to strengthen the LEGO brand and increase consumer recognition.-Promoted Park and Interacted with guests and media through in-park and off-site events and media relations opportunities.-Conducted daily Park checks for safety concerns and evaluation of models for repairs/replacement.-Responsible for training brick associates on building methods, products and service knowledge.-Conducted inventory evaluation for needed stock, placed LEGO Brick orders, received orders, and stocked inventory warehouse.