Benjamin Chapin, Mhihim Email & Phone Number

Bellingham, Wa, Us

Seattle, Washington, United States

Everett, Washington, United States

* Clinical Operations Manager. Led assistants and technicians assist healthcare professionals provide healthcare in Western Washington. Managed human resources for each employee and mentored each Sailor on career goals and growth. * Health Information Management Supervisor. Oversaw a hybrid medical records program, advised technicians on the implementation of new Electronic Health Record patient enrollment and revenue cycle workflows, and ensured compliance with release of information requests and played a key role in overseeing the annual audit and meticulous tracking of paper medical records.* Quality Compliance Manager. Spearheaded the Quality Compliance programs for three clinics through the development of well-organized compliance teams which resulted in two Joint Commission surveys passed with minimal minor findings.* Data Analyst. Conducted SAP review of healthcare data and submitted results to healthcare managers in support of projects and daily management of productivity reports.* Electronic Health Record Super User. Developed process workflows in support of pharmacy and health information administration departments. Conducted Lean Six Sigma projects on three additional workflows.* Customer Service Representative. Provided patient customer service access to 11,000 beneficiaries.* Building Manager Liaison. Oversaw completion of three major building patient and employee safety projects on behalf of a remote Facilities Manager team.* Senior Executive Advisor. Advised senior executives on status of training and qualifications of each technician and assistant ensuring all healthcare activities were managed.

Silverdale, Washington

* Clinic Operations Manager. Led mid-level managers in the clinical operations in an ambulatory care clinic setting in support of 7,500 beneficiaries. Coordinated with provider and nursing staff the technician and assistant's schedules ensuring zero downtime of services provided. * Quality Manager. Led a team of quality assurance representatives from 5 departments which successfully passed two Joint Commission surveys.* Public Health Leadership. Oversaw COVID-19 mitigation strategy for one overseas medical clinic through the management of patient encounters and vaccination efforts. Reported vaccination status to senior executives which resulted in 80% vaccinated prior to mandate. * Facilities Manager. Oversaw large and small projects in the upkeep and renovation of an ambulatory care clinic.* Continuous Process Improvement. Implemented a Kaizen process improvement initiative which resulted in various just do it projects completed. Trained in and completed 2 Lean Six Sigma projects.

Camp Pendleton, Ca

Regimental Aid Station:* Led, mentored, and coached 15 junior Sailors in healthcare services and management for 1,200 Marines and Sailors of Headquarters Regimental Aid Station. Combat Logistics Battalion 11:* Led, mentored and coached 27 Sailors provide Health Service Support to 1,500 Marines across three ships during deployment to Southeast Asia, Africa, and Middle East.Navy Tactical Readiness and Training* Trained and tracked training readiness for 2,000 Sailors throughout 1st Marine Logistics Group.Ground Safety Data Analyst:* Managed the safety department for 7,000 Marines and Sailors throughout 1st MLG on behalf of the General. Recorded, tracked, and analyzed safety data, created monthly safety reports, and presented the findings to the General which allowed him to make sound decisions.

Everett, Washington, United States

* Clinical Operations. Led Pharmacy, Dental, and Patient Administration, and Navy Human Resource departments and the Sailors assigned to those departments in career management and workplace efficiency. * Building Project Management. Assisted in the design and coordination of a pharmacy remodel, implemented new medical/dental record retirement workflows management tasks, and maintained human resource administrative functions for 5,500 assigned beneficiaries and 110 staff members.* Diversity, Equity, and Inclusive Program Development and Management. Spearheaded the clinic’s first ever Military Equal Opportunity Program for diversity and inclusion. Oversaw annual training compliance for 105 staff members which led to high remarks in organization cohesion and teamwork during the organizational climate survey.

Master'S Degree, Health Informatics And Health Information Management

Bachelor’S Degree, Health Information/Medical Records Administration/Administrator