Customer Service Account Manager
Current
Mar 2024 - Present
Who is Breah Boutros? Overview
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Breah Boutros is listed as Customer Service Account Manager at Vlora, based in Fort Lee, New Jersey, United States. AeroLeads shows a matched LinkedIn profile for Breah Boutros.
Breah Boutros previously worked as Account Manager at Fana and Sales Manager at Saettele Jewelers. Breah Boutros holds Graduate Diamonds, Graduate Diamonds from Gia (Gemological Institute Of America).
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Vlora
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Profile bio
About Breah Boutros
Third generation jeweler educating the consumer purchasing an engagement ring, diamonds, precious stones, luxury jewelry, and watches. Skilled in creating exceptional experiences, problem solving, and coaching with strong sales experience. After 15 years of working in my families jewelry business I have taken my retail expertise and joined the wholesale side of the industry working with high volume retail partners specializing in custom and cads. It has been a fun and exciting experience building new relationship and growing accounts with the exceptional level of customer service I am proud to give.
Current workplace
Breah Boutros's current company
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4 roles · 19 years
Breah Boutros work experience
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Account Manager
Luxury bridal/fashion and custom jewelry manufacturerCUSTOMER SERVICE ACCOUNT EXECUTIVE• Managed and oversee customer service operations for 50-60 high volume retail partner accounts• Processing special/custom orders at every step in the sales cycle• Relaying/altering precise custom CAD jewelry requests from concept to production and delivery• Ensuring a smooth, efficient and timely order process• Open and steady dialog between customer, designer team, and manufacturing• Building lasting relations and promoting brand loyalty while seamlessly working to expand market share• Daily communication with retail accounts to discuss marketing campaigns, merchandising, displays, andpricing
Jul 2019 - Feb 2024
Sales Manager
Saettele Jewelers
A third-generation jeweler in my family’s business for 19 yearsMANAGEMENT• Closely track weekly monthly reports & create actionable sales plans to achieve targeted objectives• Buyer- Choosing seasonal product lines based on latest market trends and best sellers• Associate training & development - proper sales & product training for new hires• Stock inventory- ensuring highest volume & highest margin products are replenished• Daily management of diamonds coming in and out of the store / memo• Maintaining the highest standard of excellence to maximize the customer experienceSALES• Sales in excess of 1,000,000 per annum• Extensive experience selling leading brands - Hearts on Fire, Martin Flyer, Simon G., Verragio, and Lagos• Comprehensive product knowledge with expertise in diamonds, bridal, and fine jewelry• Translating customer ideas/visions to create one of a kind custom pieces• Processing special orders, custom jobs and repairs from start to finish• Microscopic inspection of fine jewelry- diamond grading• Ensuring a consistent and high level of exceptional customer service on every sale• Develop lifelong relationships with customers, building a lasting & loyal client base• Focus on educating and guiding the customer throughout the purchase - upbeat & personableMARKETING• Merchandising - rotating jewelry displays, window visuals and marketing material• Implemented Podium to increase store reviews resulting in higher store traffic• Live videos, Facebook contests, and promotions• Recorded radio ads for local stations and PandoraMy specialty is not just to sell, but in creating an exceptional buying experience educating and guiding the consumer selling some of the most luxury and leading brands in the jewelry industry such as Hearts on Fire, Verragio, Martin Flyer, Simon G., Zeghani, and Fana.
2008 - Jul 2019
Sales Associate
Saettele Jewelers
www.saettele.com
Sep 2005 - 2008
2 education records
Breah Boutros education
Graduate Diamonds, Graduate Diamonds
Ajp, Accredited Jeweler Professionl
FAQ
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What company does Breah Boutros work for?
Breah Boutros works for Vlora.
What is Breah Boutros's role at Vlora?
Breah Boutros is listed as Customer Service Account Manager at Vlora.
Where is Breah Boutros based?
Breah Boutros is based in Fort Lee, New Jersey, United States while working with Vlora.
What companies has Breah Boutros worked for?
Breah Boutros has worked for Vlora, Fana, and Saettele Jewelers.
How can I contact Breah Boutros?
You can use AeroLeads to view verified contact signals for Breah Boutros at Vlora, including work email, phone, and LinkedIn data when available.
What schools did Breah Boutros attend?
Breah Boutros holds Graduate Diamonds, Graduate Diamonds from Gia (Gemological Institute Of America).
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