• Conduct periodic IT security awareness training both for new and existing staff.• Deploy and manage cloud-based endpoint security software.• Conduct periodic vulnerability assessment and penetration testing on all IT infrastructure.• Identifying malicious software that can be exploited or cause a risk to the business.• Review user accounts and access monthly to ensure regulatory and corporate compliance.• Responsible for patching vulnerable applications and devices’ firmware.• Monitoring & analysis of threats using IDS, IPS, WAF, endpoint security software, network traffic analyzer and email protection solution.• Conduct period active directory (AD) assessment.• Responsible for user account creation on AD and synchronization to the cloud.• Enforce an extra layer of security on both users’ email accounts and laptops.• Responsible for installation and configuration of IPSec VPN.

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• Used various vulnerability tools to assess operating system, web, and database vulnerabilities.• Deploy, manage, and monitor all customers’ installed systems and infrastructure such as storage (NetApp, Dell EMC, HPE MSA, HPE Nimble), server, and backup solutions (Commvault and Veeam), switches, routers, and firewalls.• Install, configure, test, and maintain operating systems, application software and system management tools.• Proactively ensure the highest levels of systems and infrastructure availability.• Monitor and test application performance for potential bottlenecks, identify possible solutions and work with developers to implement those fixes.• Provide 2nd and 3rd level support for customers.• Liaise with OEMs and other IT personnels for problem resolution.