Breana Connelly, Psm Email & Phone Number

Indianapolis, Indiana Area

- Serve as a consultant and project management expert for large pharmaceutical client in Indianapolis- Manage large digital program; guide process & tools to maximize efficiency; report regularly to executive leadership- Manage several different projects/assignments based on client needs; remain flexible to identify and solve problems where needed

Indianapolis, Indiana Area

• Manage timeline, budget, internal and client teams to complete implementations & optimizations of Salesforce Marketing Cloud and Salesforce.com products• Develop and maintain client relationships, build and pitch renewal and project extension proposals, execute sale and follow up• Identify and document requirements, make recommendations to client on strategy and implementation best practices

Carmel, In

• Manage all client communication on large scale marketing projects• Collaborate with cross functional team to manage timeline, deliverables, and client expectations• Quickly learned multiple client preferences, business practices, and healthcare industry regulations

Indianapolis, Indiana Area

● Responsible for managing executive level projects. Accountable for increased sales efficiency and revenue growth ● Executed two full department reorganizations to increase revenue originated and retained● Introduced training, process, and incentives to sell new lead generation product to increase revenue and client engagement● Sought out and participated in Skillpath training seminars. Created and facilitated training and mentoring sessions for six colleagues to improve process efficiency and communication standards● Selected by leadership to communicate executive updates; managed expectations and change● Organized Operations, Analytics, Human Resources and other relevant departments to execute business goals

Indianapolis, Indiana Area

• Manage support pilots designed to increase the efficiency and revenue generation for two separate sales department• Hire, trained, and manage day-to-day performance of 5 direct reports.• Implemented processes to increase productivity in support teams and improve efficiency in sales• Designed and implemented a new system of eligibility for participation in eCommerce programs. Manage external and internal communication of requirements; ensure only highest quality service providers are able to participate in order to minimize financial risk. • Design, implement and maintain processes to ensure our advertising clients receive the highest quality of support for customer service needs • Continually monitor initiatives to measure results in revenue and employee productivity as well as client satisfaction• Work closely with department directors and VP of sales to determine most beneficial tasks to test

Indianapolis, Indiana Area

•Manage support to service providers engaged in E-commerce initiatives with Angie's List including outbound email blasts as well as sales through web advertising. •Manage E-commerce operations team including 2 direct reports to support sales team of 75 employees.•Designed and implemented inventory control system to identify products and track performance. Maintain system.•Manage operations of new features and products with attention to deadline and goals; involved in implementation, selection of participants, gather feedback from users and focus groups. Manage scale and launch.•Facilitate payables process for all E-commerce sales.•Implement/update customer service processes and policies for consumers and providers.•Present usability suggestions to IT department; execute and monitor progress.•Assist in receivables management.•Provide ongoing customer support to clients and consumers.•Provide tier 2 support to our client and customer services teams.•Manage all aspects of sales support; quality assurance.

Indianapolis, Indiana Area

Provide sales support to growing team of sales representatives. Assist in managing releases of new features and in implementations of policy and process

Indianapolis

•Create and manage a budget of $200K/year for 501c3 nonprofit organization•Manage all transactions/receivables/payables through QuickBooks software•Prepare and present financial reports to a board of 9 members•Prepare and present monthly updates to team of 49•Manage and track quarterly collections from 23 participating organizations•Make strategic decisions with regard to spending/fundraising•Timely and effective communication presented to team on current state of budget as well as monthly projections•Divide funds among 11 initiative areas; track spending on recruitment, onboarding, professional development, community service, online and offline marketing, and professional networking initiatives/events simultaneously throughout the year•Manage and track funding for an international trip for 30 professionalsThe Orr Fellowship is a highly selective self-governed entrepreneurial program that places qualified recent graduates in high-growth companies. During a two-year tenure, fellows gain executive-level mentorship at host companies, are exposed to Indianapolis business and community leaders through monthly seminars, participate in Keeping Indianapolis Beautiful and other community services initiatives, and join an invaluable peer network with other talented recent grads.

Indianapolis

The TechPoint Foundation For Youth (TPF4Y) is a venture philanthropy organization, incubating select science, technology, engineering and mathematics (STEM) programs that have the potential for high student impact in the state.I serve as a Vice Chair to the TPF4Y Asset Development Committee, which focuses on retaining existing donors as well as gaining new donors at various levels.I'm responsible for managing Asset Development Committee members, meetings and activities.