Working closely with the directors, you will have responsibility for the implementation and ongoing development and management of both our Trainer Recruitment and Evaluation Policy & Procedures, as well as Internal Quality Assurance Policy & Procedures.I am responsible for our field based team of more than 120 freelance trainers and assessors, as well as delivering training myself at our Head Office.> Ensuring all First Aid Training Courses are filled and delivered in-line with… Show more Working closely with the directors, you will have responsibility for the implementation and ongoing development and management of both our Trainer Recruitment and Evaluation Policy & Procedures, as well as Internal Quality Assurance Policy & Procedures.I am responsible for our field based team of more than 120 freelance trainers and assessors, as well as delivering training myself at our Head Office.> Ensuring all First Aid Training Courses are filled and delivered in-line with company policy> Recruitment, assessment and ongoing support & training of new and existing trainers> Relationship building with trainers, updating them and the rest of the business on new legislation and good practise> Overseeing trainer evaluation and assessment to ensure all trainers meet company and regulatory standards> Carrying out trainer observation visits as required and organising IQA visits> Monitoring and delivering trainer feedback> Working alongside the company director to ensure that our course material meets statutory requirements Show less

Completed my Level 4 Award in Internal Quality Assurance of Assessment and Processes Practice, enabling me to assess freelance trainers that deliver first aid training for Tigerlily.

Qualified at Level 3 AET and shadowed many fist aid courses over a 3 year period, gaining confidence.I now regularly deliver first aid training to our clients at our Head Office as well as clients places of work and training venues across the South of England.

As the assistant training & compliance manager i am a senior trainer and IQA for Tigerlily. I always champion the companies training ethos and pass on best practice when working with other trainers. I work closely with the training and compliance manager to ensure that Tigerlily is the leader of its field. This is done by a variety of office work and field based visits. Office work includes coordination of various events for both trainers and the IQA team. I also assist my… Show more As the assistant training & compliance manager i am a senior trainer and IQA for Tigerlily. I always champion the companies training ethos and pass on best practice when working with other trainers. I work closely with the training and compliance manager to ensure that Tigerlily is the leader of its field. This is done by a variety of office work and field based visits. Office work includes coordination of various events for both trainers and the IQA team. I also assist my manager in coordinating and conducting interviews; ensuring we find the best trainers in the industry. I always ensure that trainers are fully supported and compliant with both internal and external regulations. Field work involves observing and delivering courses both as a trainer and IQA; as well as conducting national recruitment days and organisation of the annual Tigerlily conference. Show less

Working at Tigerlily Training's head office looking after our base of over 100 freelance First Aid Trainers, ensuring that we are providing them with all they need before they go out and represent Tigerlily, delivering courses to our clients.

I was responsible for answering the phone and dealing with any admin requests, taking bookings for open venue training as well as printing and posting out all completed trainer certificates.