Breanna Kochan Email and Phone Number

•Oversee day-to-day operations•Manage communication between staff and departments•Manage and define staff roles•Oversee customer service•Oversee revenue, labor, and profitability. Manage the labor budget for the store

•Oversee all Salisbury at Enjoy social media channels, develop and create marketing content including digital & print ads, design and manage web content, coordinate and manage promotional events and channels including the company newsletter, design in-store signage, promotional material, and more.

•Event Manager of the Enjoy Light Festival. Planned and organized the city's newest indoor light festival. •Coordinate with vendors, exhibitors and stakeholders during event planning•Managing and overseeing events on the day of, including problem-solving, welcoming guests, directing event set-up, communicating with staff, and organizing vendors, and managing take-down.•Manage all marketing for Events at Enjoy•Establish standardized event procedures and train staff into properly executing them•Create and distribute event listing pages on social media websites•Build and adhere to an event budget to avoid project overruns•Creating sales opportunities for future events during client liaisons and during events.•Track event key performance areas and identify items to work on for future events

•Developing the marketing strategy for the company in line with company objectives and implement online campaigns•Monitor and report on SEO, Google Analytics and AdWords of the effectiveness for different marketing campaigns.•Maintain effective internal communications to ensure that all relevant company functions are kept informed of marketing objectives•Monitor and evaluate social media analytics, trends, and content effectiveness•Manage all social media platforms and create engaging Text, Image & Video content for social media accounts

•Provide Engaging Text, Image & Video Content for Social Media Accounts•Monitor and report on feedback and online reviews•Organize and participate in events to build community and boost brand awareness•Coordinate with Marketing and Communications team to ensure brand consistency•Build relationships with customers, potential customers, industry professionals and journalists

•Create, manage and promote engaging content for CISN Country, 630 CHED and 92.5 Fresh Radio's contests, events and concerts•Support media relations efforts through the generation of daily news stories on CISN Country and 92.5 Fresh Radio’s Facebook page•Assist executives and handled extra projects as needed•Handle daily invoices, expenses and company deposits•Support internal communications through the development of station newsletters

•Engage with customers and focus on building customer relations•Collaborate with other employees to ensure hospitality and outstanding customer care•Display excellent communication skills in managing customer relations •Delivered excellence in customer service while multitasking varied responsibilities

•Display strong written communication skills in various work related tasks•Delivered excellence in customer service while multitasking varied responsibilities•Respond to guest and public inquires