Breanna Carty Email & Phone Number

Remote, US

Offered administrative support by utilizing YeaLink to handle 30-40 inbound phone inquiries while managing email correspondence, and coordinating hotel bookings for displaced homeownersVerified insurance claim details, including policyholder information and coverage terms, to validate claim amounts.Managed calendar and scheduling with 100% accuracy.

Tallahassee, Florida, United States

Answered incoming phone calls for numerous businesses nationwide, ensuring professional communication and a friendly demeanor.Demonstrated exceptional active listening and note-taking abilities to gather important information collected during the call.Utilized strong people skills and patience to excel in a fast-paced, high call volume remote.

Utilized Avaya to answer complex inbound account inquiries by applying advanced knowledge of Visa, Retail, Debit, Loyalty Program and Gift Card products, including escalated customer, store and helpline calls.Processed and reviewed register referrals, Nordstrom.com transactions, and credit line increase requests and payments while performing other duties.

Remote

Assisted with general administrative tasks such as actioning and dispatching resident portals based on service level agreements with clients.Placed outbound calls to dispatch vendors while notifying property managers of issues and communicated with the residents based on account notes via cloud based CRM systems.Acknowledged, documented and resolved.

Brenham, Texas, United States

Oversaw the organization and maintenance of student records, ensuring compliance with confidentiality and data protection policies.Utilized Microsoft Office to support the creation of administrative materials such as reports, spreadsheets, and correspondence, contributing to efficient office operations.Managed complex data entry tasks, maintaining a high.