Breanna Thai Email & Phone Number

Seattle, Washington, United States

•Identify and manage and/or collaborate in the review of events involving patient harm for the purpose of improving patient safety and/or the quality of the care.•Identify potential claims to reduce their adverse effects on the organization’s human, physical and financial assets and collaborate as necessary with others in the management of claims.•Create and maintain individual event review documentation and aggregated data involving patient harm or risk to patient safety in support of ongoing clinical risk management/mitigation and quality improvement initiatives.•Advise health professionals on effective strategies to prevent patient harm via education and consultations. Participate in committees in collaboration with Patient Relations and Quality Improvement staff, Medical Directors, and Chief Nursing Officers to identify quality improvement opportunities.•Recommend and manage administrative adjustments to patient accounts within the compliance policies of the UW clinical entity and/or Health Sciences Schools.•Ensure compliance with federal and state laws and accreditation requirements.•Demonstrate knowledge and understanding of patient privacy rights. Maintain confidentiality of all medical, financial, or other sensitive materials and information, which may jeopardize the privacy of patients.

Seattle, Washington, United States

-Analyze and assign or act on requests for Clinical Risk Management assistance, involvement, and participation. Requests may come from patients and their families, clinicians and staff, UW Medicine administration, or UW/UW Medicine support staff such as UWM Compliance or quality improvement and patient safety groups. This requires the ability to independently prioritize existing commitments and departmental workflow structures. Also includes development and execution of related policies and procedures.-Analyze, perform, and track account adjustments and reimbursements for patient events and grievances to ensure accuracy and appropriateness.-Coordinate and plan committee meetings including clinical risk management and quality committees. This includes analysis, management, and creation of various reports related to quality improvement activities. This also requires creation and analysis of content of minutes and maintenance of committee records.-Maintain regular documentation of risk management education programs and create/administer surveys to measure effectiveness of programs.-Independently search for and provide responses to public records and/or discovery requests.-Inventory management and compliance activities, equipment inventory activities, surplus management, safety regulation compliance, record retention and disposition, and training various levels of staff regarding each of these areas-Administrative duties included triaging incoming department consultation requests, composing correspondence, and processing purchase requisitions as well as managing calendars and handling incoming scheduling requests for all Risk Managers and upper lever staff such as the Senior Director and Director of Clinical Risk Management.

o Accurately update patients’ demographic and financial information o Coordinate patient encounters, including scheduling appointmentso Maintain consistent communication with clinical partners regarding patient flowo Created and contributed to multiple job aids that assist current and onboarding employees with daily tasks o Cross-trained between all registration desks to support daily coverage needs o Built an electronic appointment add-on template to replace a paper template being used by the OT/PT clinic o Implemented a messaging tool within the team workflow to assist in consistent communication o Act as a point person when direct supervisor is out, assisting in coordinating coverage plans and daily staffingo Participates in and leads improvement projects for all of System Accesso SuperUser trained in Epic, CIS, and RadNet

Greater Seattle Area

Provide ABA (Applied Behavior Analysis) therapy to children and young adults. Utilize and implement programs for individuals with autism spectrum disorder and other developmental delays and neurological disorders, such as epilepsy, who are experiencing deficits and/or challenges in their behavioral development.

Motivate, coach, and inspire members to work to become the best version of themselves. I design workout programs specific to individual's needs to help them attain their goals in the quickest and safest way possible. I am certified by PTA Global in Behavior Change, which educates me on understanding why people do the things they do and how to work with them.

Front desk: assisting members in checking in, providing the guest experience, welcoming in new guests, ensuring cleanliness of the clubKids Club Attendant: supervising kids in the daycare, participating in games and activities with the children, providing a safe, fun, and welcoming environment for all that enter

Master Of Science - Ms, Information Technology And Administrative Management

Specialization in Cybersecurity Coursework included: Global Leader & Supervision, Global Project Management, Global Administrative Policy.

Bachelor Of Arts (Ba), Health Studies

Activities and Societies: Annual Dean's List Completed requirements for a Bachelor's degree two years ahead of track. Coursework completed.