Brooke Eaton Mba Pmp Csm Itil Email & Phone Number

Salt Lake City, Ut, Us

Salt Lake City, Ut, Us

Joined Venafi to build the Professional Services Team and develop and maintain policies and procedures, program documentation, Service Briefs, and all collateral regarding PS. Build relationships and understand the entire pipeline to build automation for opening and closing projects, reporting, and revenue recognition. Lead a team of Consultants in Professional Services Program Delivery. Contribute to the analysis, design, and implementation of client business performance approaches, scoping and developing tailor-made solutions, working closely with CISOs and Executive leadership within Client Organizations to Identify opportunities for Security Program development and expansion. Lead Successful teams to help clients reach new Performance highs, that affect Change within an organization. Empower partners and clients toward low-risk programs with industry best practices and policy establishment. Prepare reports on program performance and revenue impact for leadership. Hire Consultants and Assess training opportunities. Build and Foster strong relationships within client organizations and empower PKI and Security Teams to build robust Security Programs.

Greater Salt Lake City Area

My own Consulting business. Take overall accountability for Product Development, Continuous Improvement, and Implementation of a Strategic PMO Organization, and Program Structure using Jira. Develop Training and Certifications for Onboarding and Certifying Project and Program Managers on Product Launches or Enhancements. Monitor and control issues and risks within a Product Portfolio by maintain communication with all Stakeholders. Design KPI’s and milestones that describe success. Working with companies like American Express, Kindred Healthcare, Alsco, Helix Education, and large Government Clients, I Analyze current processes and make recommendations on best practice and efficiency.

Launch a Work From Home Program - then a Return to Office Program, Decommission Custom IT Products and Migrate all IT Functions and Data to BMC Products; this includes all employee facing systems, ticketing software, and Data Centers. Take business needs from each department, translating this into a clear roadmap for the IT Department. Develop and Launch IBM Watson Chatbot technology. Create Product Training for different audiences upon each new Launch or Iteration. Develop all PMO documentation like the Charter and Vision, but also Project Management Resources and Asset Disposal Documentation. Manage IT Audits, Develop KPI’s, and Write Processes and Procedures for new Agile It Program. Launched new Jira environment with Workflows, Kanban boards, and Skill Level Matrix. Lead a team of BMC Architects, Engineers, and Coordinators, to drive Continuous Improvement on each IT Product. Provide progress reporting to CIO.

Use Company Goals and Resources to develop a Roadmap for Enhancements to Imparter Products. Reduce long term company plans and KPI’s into an Actionable Plan of Development. We used Jira daily to manage workloads, hours, and reporting. We used MS Project, Smartsheets, Google Sheets, etc. to build out project plans. I would often be in the Client’s Jira instance as well as my own. I ran Ceremony meetings, Daily Scrum Meetings, and Assigned tasks in Jira. I would meet regularly with Presales and Engineering to Scope Integrations into Salesforce, Microsoft Dynamics Etc. I managed a team of Architects and Engineering to build and deploy integrations, Sites, Apps, SSOs, APIs, etc.

Utah

Leading the FBI and USPS Data Center Programs for Dell. We used many systems to Plan and Execute large Classified Government Data Center Projects, Deploying Data Center Hardware. Moving and Decommissioning Hardware like Isilon, XtremIO, Avamar, Unity, VMAX, DataDomain, and RecoverPoint; becoming an XtremIO SME. I would manage the Product life cycles at each site and feed this information back to Product Development and Presales.

Clients consisted of IWU, Brenau, Judson, Liberty University, Hudson-Tillotson. Manage Continuous Improvement of Helix Products. Develop Roadmap and Drive Adoption of new Iterations of Helix Products. Manage daily Operational aspects of Several departments using Jira; this includes Digital Asset Engineering, Site Maintenance and Creative Development Teams. Ensured PMO and Product Documentation is Complete and Current. Developed and Maintained Product KPI’s, Forecasted Budgets and Resourcing Needs.

Greater Salt Lake City Area

Contract won to build an Enterprise Wide Risk Program for a $2 Billion a year,privately owned, company. Implemented Jira for internal project completion and trend reporting.Implemented Products for a companywide Risk Management System that managed Employee Injury Claims. Developed Product Training and Documentation, Trained C level and VP level stakeholders to take program over.

Greater Salt Lake City Area

Held Daily Stand up Meetings in a Scrum Method. Developed and Evaluated Loss Trends, MaintainedCorporate Communication with the Public and Clients, Wrote Methods andProcedures for Risk Reduction. Developed and reconciled financial reporting,interpreted results and made recommendations. Reduced company costthrough auditing and creative sourcing. Designed and implemented allmarketing plans, materials, and events. Kindred sold their Skilled Nursing lineof business.

Utah

Create high-performing Lending teams, leading all aspects of talent retention,skills development, performance management, and HR responsibilities.Develop Competitive Compensation plans in order to successfully scaleoperations to support this growing business line. Strategically evaluate clientrisk, Established KPIs and reporting/analytics to measure performance.

Greater Salt Lake City Area

Managed a team of 15 Pharmacists and Pharmacy Technicians. I was responsible for employee files, performance plans, Training, as well as Incentive programs.

Greater Los Angeles Area

Managed a CA Territory in Los Angeles to increase sales and merchandising for physical stores. Implemented merchandising, marketing, and promotional programs for Stores that were low performing.

Master Of Business Administration (M.B.A.), Strategic Operations

Activities and Societies: UACPA - Utah Associate of Certified Public AccountantsI studied Strategic Management and Mentored other students.

Bachelor'S Degree, Business Administration And Management, General

Bachelor'S Degree, Accounting