Bree Piotrowski Email & Phone Number

Calgary, Alberta, Canada

Calgary, Alberta, Canada

Calgary, Alberta, Canada

Calgary, Canada Area

• Responsible for collaborating with teams to resolve customer complaints by askingquestions and active listening.
• Monitored employee productivity, providing training and coaching to ensure transactionswere completed correctly and clients were receiving exceptional customer service.
• Entrusted to run closing procedures and ensure the property is secure.
• Kept records of customer purchases set for delivery and filed documents.

Calgary, Canada Area

• Responsible for managing 10 remote adoption veterinary clinics and developing 4 adoptionprograms to increase adopter convenience and animal adoption rates.
• Built trusting relationships through consistent communication with clinic staff and managersto maintain the remote adoption program.
• Worked to develop specialty adoption programs, training manuals, and SOPs by researchingand brainstorming creative improvements for the shelter in a simple and well-organizedmanner to ensure all standards of care and.
• Completed all adoption opening duties promptly; including responding to customer enquiresvia in person, email or phone, completing city licenses and ensuring animals were in goodhealth and in the correct location.
• Gathered relevant updates and facilitated the morning meetings outlining the daily objectivesand organizational updates for the adoptions team.

Canada

• Built trusting relationships through a positive non-judgmental approach to colleagues andclients, completing client lifestyle interviews, asking specific questions regarding basic careand animal training techniques.
• Accurately entered client information, maintaining records of customers and animals
• Reviewed crucial medical and behavioral information to identify and discuss potentialrestrictions and deliver sensitive medical information regarding the animal’s history.
• Collaborated with teams to quickly resolve customer complaints with the appropriate action.
• Worked closely with numerous animals daily to provide a safe and positive environmentduring their stay at CHS.

Calgary, Canada Area

• Greeted and welcomed over 80 customers a day adapting to the customer's personality tocreate rapport while demonstrating products.
• Responsible for determining customers’ needs by asking questions, suggesting products,and confirming interest to complete the sale.
• Coordinated private events and social media accounts while maintaining the company’s corevalues.
• Conserved store cleanliness and visual displays for the flagship shop of Southern Alberta.

Calgary, Canada Area

Calgary, Canada Area

Hospital Unit Clerk, Medical/Clinical Assistant

Veterinary Office Assistant, Veterinary Medicine